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Digital Services Lead: Service Desk & AI Enablement
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-07-17
Listing for:
Parametrix, Inc.
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
Systems Administrator, IT Support
Job Description & How to Apply Below
Parametrix, a 100% employee‑owned consulting firm, is seeking a Digital Support Manager to lead Service Desk operations, coordinate with Digital Services leadership, and drive service delivery and operational excellence in the United States.
The role requires a Bachelor's degree, 10+ years IT support experience, 3+ years of leadership, and hands‑on experience with Microsoft 365, Entra , Intune, and IT service management tools.
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