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Senior Specialist – D365 Administrator

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Administrator, Systems Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Take ownership of complex functional areas within Microsoft Dynamics 365 Finance & Operations (D365 F&O)
  • Act as a senior escalation point for system issues
  • Lead functional investigations during system outages and incidents
  • Conduct detailed root cause analysis for recurring or complex system issues
  • Maintain, configure, and optimise ERP system functionality to ensure alignment with business requirements
  • Collaborate with technical and business stakeholders to evaluate and implement configuration changes
  • Identify opportunities to improve system efficiency, reliability, and scalability
  • Lead functional work streams and sub-projects from initiation through to delivery
  • Ensure successful implementation of system enhancements and functional changes
  • Facilitate discussions to align system capabilities with operational and strategic business needs
  • Participate in an on‑call rotation to provide after-hours support for critical incidents
Requirements
  • Proven experience working with Microsoft Dynamics 365 Finance & Operations (D365 F&O)
  • Strong background in ERP system administration, functional support, or application support roles
  • Experience supporting complex enterprise systems in a global or multi-region environment
  • Hands‑on knowledge of functional ERP processes such as Order‑to‑Cash and Warehouse Management
  • Experience in incident management, root cause analysis, and production support environments
  • Deep understanding of Microsoft Dynamics 365 F&O functional architecture
  • Strong problem‑solving and analytical skills
  • Ability to diagnose and resolve complex system issues
  • Experience with ERP configuration and functional troubleshooting
  • Strong stakeholder management and communication skills
  • Ability to work under pressure in high‑severity incident scenarios
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Position Requirements
10+ Years work experience
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