Hybrid IT Help Desk Specialist
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-08-07
Listing for:
Multnomah County
Full Time
position Listed on 2026-08-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Multnomah County’s Department of County Assets (DCA) Information Technology Division seeks a Help Desk Specialist to join our IT Help Desk and Operations team in Portland. You will be the frontline IT Help Desk contact for County employees, troubleshooting hardware, software, VPN, and network issues via phone and email using tools like Active Directory, SCCM, and remote software.
In this role you will resolve 65–70% of requests on first contact and escalate complex issues when needed, while
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