LDA) IT HMIS Training Project Manager

Pay Range:

$ - $ Annual

Department of County Assets (DCA)

Regular Represented

United States of America (Exempt)

July 07, 2026

Are you an experienced IT project manager looking to use your skills for the public good? Multnomah County’s Department of County Assets (DCA) is seeking a collaborative Limited Duration Assignment (LDA)
IT HMIS Training Project Manager to lead a vital regional initiative: the HMIS Software Technology User Training Project.

In this role, you will help combat homelessness across Multnomah, Clackamas, and Washington counties by empowering county teams, non-profit partners, and community members to utilize data-driven solutions effectively. The Homeless Management Information System (HMIS) serves roughly 130 provider agencies and is a critical cornerstone of our region's support network.

The HMIS Software Technology Training Project Manager is responsible for designing, implementing, and delivering comprehensive training programs for the Homeless Management Information System (HMIS). This role ensures that county/agency staff, contracted non-profit service providers, and community stakeholders are fully equipped to enter accurate data, navigate the software, effectively follow Homeless Response System workflows, and comply with federal (HUD) and local data standards.

This is a full-time, Limited Duration Assignment (LDA) expected to last up to two (2) years .

• Methodology & Scope:
  Apply a structured framework (e.g., Prosci, ADKAR) to define project scope, goals, documentation, budgets, and milestones for the HMIS training implementation.
• Strategic Alignment:
  Facilitate critical consensus building with tri-county senior leaders on the Leadership Council, regional project teams, and core system administrators to align goals.
• Readiness & Metrics:
  Conduct comprehensive training readiness analyses to identify critical organizational impacts, establish clear success metrics, and monitor overall change progress.
• Resistance Mitigation:
  Proactively identify areas of employee resistance to technology updates and coach managers to serve as effective change leaders for their teams.

• Unified Messaging:
  Design and distribute consistent project updates and communications tailored specifically for senior leadership, managers, and front-line employees.
• Strategic Liaison:
  Serve as the primary technical and relational link between core project delivery teams and impacted county and community business areas.
• Expectation Management:
  Organize and facilitate interactive meetings with partner groups to map local user‑needs, build regional consensus, and manage project outcomes.
• Issue Resolution:
  Consult directly with clients, staff, and partners to smoothly handle system changes, resolve workflow challenges, and manage project risks.

• Curriculum Development:
  Build deep functional proficiency in the HMIS software to design, update, and maintain role‑tailored user guides, quick‑reference sheets, and video tutorials.
• Community
  
  Collaboration:
  
  Partner directly with community‑based organizations and system end‑users to ensure all training programs remain sustainable and highly relevant.
• LMS Administration:
  Administer the Learning Management System (LMS) to manage course enrollments, track participant progress, and issue required system access certifications.
• Continuous Support:
  Leverage participant feedback loops and post‑production help mechanisms to spot user knowledge gaps and deliver targeted refresher courses.

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant in your application.

• Training and experience equivalent to a Bachelor’s degree

• Three (3) years of professional experience in IT project management, change management, or technology…