IT Service Desk Technician

life insurance, sick time, 401(k), retirement plan

Aug 05, 2026

• Provide technical support and serve as the escalation point for complex hardware, software, operating system, network, and application issues while meeting established SLAs.
• Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, servers, enterprise applications, Active Directory, storage systems (SAN/NAS), and network infrastructure.
• Manage incidents, service requests, and change activities within an ITIL-driven environment, including documentation, root cause analysis, ticket tracking, and continuous service improvement.
• Perform system upgrades, patching, preventative maintenance, antivirus management, hardware deployments, software rollouts, and technology lifecycle support to ensure operational reliability.
• Collaborate with stakeholders, vendors, and internal teams to support projects, technology implementations, hardware/software procurement, and business-critical IT initiatives.
• Create technical documentation, work instructions, and knowledge base content while delivering exceptional customer service, mentoring support staff, and ensuring adherence to safety and operational standards.

• 5+ years Desktop Support (Troubleshooting, M/O365, Password Reset, User Set-Up)
• Strong Experience (3+ years) in a Windows Environment
  - Exposure in assisting with MS 365 admin tasks and duties
• Experience working with Active Directory, Microsoft Intune & Autopilot
• Experience working with Zebra printers or any other industrial style label printers

This is a Contract position based out of Portland, OR.

The pay range for this position is $32.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
  - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Portland, OR.

This position is anticipated to close on Aug 18, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and…