Technical Business Analyst 2

ACS Professional Staffing is looking for an employee to work remotely with our client. This Technical Business Analyst 2 role will support the Technology Compliance Program Manager and the Compliance Program within the Chief Information Office (CIO). This role will assist with monitoring technology policies, conducting opportunity analyses for the program, developing program materials, monitoring compliance requirements, supporting the facilitation of internal audit reporting activities, drafting processes, reviewing documentation for accuracy, and developing a SharePoint library and process for tracking technology compliance work.

This full-time position is located in Portland, OR.

• Compliance Program Support and Process Facilitation:
• Support the Technology Compliance Program manager with assisting in the development and review of program documentation including strategy and maturity plans.
• Recommend and draft processes and procedures following Business Process Management (BPM) standards and guidelines.
• Provide timely and professional responses to stakeholders regarding the status of their requests, verifying that deliverables meet deadlines with a high level of customer service.
• Conduct gap analysis and draft program strategic work plans and timelines accordingly for review by the stakeholders.
• Create presentations and materials for the Compliance Program Manager and management review.
• Analyze new directives, policies, regulations, and other requirements for the implications on current and future functions or processes.
• Prepare and present these findings to applicable audience or Subject Matter Experts (SME) for action.
• Develop alternative solution options and provide recommendations for informed decision making.
• Analyze process areas for continuous improvement opportunities and present findings and recommendations to management.
• Assist in developing cross-organizational processes that support the Technology Compliance Program or have a touch point with the program.
• Policy Documentation:
• Conduct an inventory of all J-org owned, enterprise, and local policies, as well as CIO memos and review the policies with management.
• Maintain an internal J-org repository of local policies and CIO memos.
• Analyze and monitor policies for changes, applicability, and review dates.
• Facilitate and coordinate internal J-org policy reviews and edits with the policy owners, review leads, SMEs, and other team members.
• Verify that policies are reviewed and edits are delivered to the Policy Working Group or CIO and provide status reports throughout the review cycle.
• Track policy documentation in the policy repository throughout its lifecycle, verifying all records are complete and logically organized.
• Perform quality assurance checks on policies to verify all required information is present and accurate before submission.
• Assist in creating, organizing, and maintaining a centralized repository for all policy-related documents.
• Audit Coordination:
• Assist the Compliance Program Manager with gathering required documentation for external audit requirements.
• Assist the Compliance Program Manager with gathering required responses or documentation for internal compliance audits, such as the Reliability Compliance Program (RCP), with area owners and SMEs. If needed, coordinate with internal audit personnel for questions or follow up on the internal compliance audits.
• Assist the Compliance Program Manager in gathering and consolidating quarterly audit report entries and verifying their timely submission in the BART system.
• Maintain organized records of audit submissions and related communications for auditing and tracking purposes in locations as designated by the Technology Compliance Program Manager.
• Maintain internal records for AAA, IAP, and other internal reporting.
• Assist in the preparation of presentation materials for management, committees, or executives.

• A degree in information technology/systems, business administration, or a closely related technical discipline is preferred.
• With an applicable bachelor’s degree, 7 years of experience is required.
• With an applicable associate degree, 9 years of experience is required.
• Without an applicable degree, 11 years of experience is required.
• Experience should be consistent with the specific requirements of technical business analysis and information technology and progressively more technical in nature.
• Basic familiarity with regulatory and compliance requirements, such as FISMA, NIST, NERC, FMFIA, or others.
• Basic experience with audits and reporting
• Basic experience with policy writing
• Proficiency with process diagramming (Visio)
• Proficiency with the Microsoft Office Suite (Outlook, Excel, Word)
• Proficiency with SharePoint (or similar) for file management
• Strong technical writing and the ability to present information in various forms such as textual, graphical and statistical
• Strong time management skills with the ability to triage requests and manage competing priorities
• Prior experience in a…