Programmer Analyst I

Salary Range Starting Salary $64,562; commensurate with experience

Job Summary

The Programmer Analyst I primary responsibility is to support key modules of the Banner Enterprise Resource Planning ( ERP ) platform at the University while working in collaboration with the Banner Team. The role involves working closely with functional staff in administrative offices to understand business needs and help execute solutions, build strong working relationships, and provide personalized guidance and support.

The Programmer Analyst will support ERP business process efficiencies at the University by developing and troubleshooting reports, queries, and scripts. This position will build expertise with Banner and its data structures through cross-training with Program Analysts and reporting directly to the Banner Manager.

Core Duties

• Collaborate with departmental Banner users and University stakeholders to identify projects for system or organizational improvement to improve efficiency, add new capabilities, improve security, and/or cut expenses.
• Analyze functional and technical requirements related to Banner modules, ensuring accuracy, standards, and integrity of all data being added, changed and/or deleted. Utilize the ticketing system for production changes with the help of Database Administrator ( DBA ).
• Develop and maintain SQL and PL/ SQL scripts to support Banner processes
• Design and generate reports using Argos.
• Document processes to support in the cross training of Programmer Analyst.
• Recognize critical or time-sensitive tasks and work with the Banner Manager and functional partners to provide business continuity within agreed timeframe and scope.
• As directed by the Banner Manager and the Director of Web and Enterprise Services, contribute key project deliverables in enterprise projects.
• Provide high quality support for Banner modules and assist customers with troubleshooting issues related to Banner modules, scripts and queries.
• Support departmental data leads to test, deploy, and troubleshoot new solutions and features within enterprise systems. Facilitate communications to support the flow and access to accurate data processes.
• As part of a coordinated team, monitor the health and performance of large relational databases, design queries to support project and task work, and troubleshoot issues.
• Identify and propose potential projects for systems or organizational improvements to improve efficiency, add new capabilities, improve security, or cut expenses.
• Execute successful project deliverables as driven by the Banner Manager and Director of Web and Enterprise Services.
• Work directly with the underlying Oracle database components of Banner, including tables, forms, and views to support business offices with existing and new processes through crafting, testing, and deploying scripts in Power Shell and/or Linux.
• Support the end-user offices to ensure a high degree of customer service with accuracy, privacy, and security of their administrative information.
• Build effective collaborative relationships within the Programmer Analyst team and among University departments to strengthen technical outputs and data management throughout the University.

Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this position’s purview and responsibility.

Education & Experience

• Required:
  
  Bachelor’s degree; preferably in computer science or data disciplines.
• Required:
  
  1 to 3 years professional experience within a technical role with strong database querying skills, specifically using Oracle PL/ SQL .
• Preferred:
  Experience supporting a Finance/Accounting Team and translating business requirements into technical solutions, ideally within a higher education institution.
• Preferred:
  Experience with Ellucian Banner.
• Or a combination of equivalent education and/or experience.

Certifications & Licenses

• Preferred:
  None.

Knowledge, Skills & Abilities

• Technical knowledge of systems and concepts underlying enterprise application environments, including:
  • Linux, Windows Server, Tomcat, Oracle, Microsoft SQL Server, PL/ SQL , T- SQL , and command line interfaces such as Power Shell
  • Relational database concepts and practices in an enterprise environment
  • Common network protocols and standards used in web-based enterprise applications and integrations, such as HTTP / HTTPS , FTP / FTPS , SOAP / REST , etc.
• Ability to learn and understand relevant business processes & requirements of assigned departments.
• Strong orientation towards taking ownership of projects and assignments and proactive with projects, assignments, and process improvements.
• Ability to consistently handle and follow through with multiple projects and assignments and meet deadlines. Able to be flexible and adaptable to changing priorities to function effectively in a busy work environment.
• Project management skills with the ability to assist staff in…