Office 365 Administrator

IT Support

Robert Half is seeking an experienced IT Support to join a small, client-focused IT consulting organization. This position offers the opportunity to work directly with a variety of small business clients, providing both remote and onsite technical support across Microsoft technologies, infrastructure, and end-user environments.

Location:

Remote with local onsite client visits (Portland Metro Area)

Schedule:

Part-Time (5 to 10 hours per week)

Duration: 1 year to start, ongoing

Responsibilities

• Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, One Drive, licensing, and multi-factor authentication (MFA).
• Provide Tier 1 and Tier 2 technical support for end users, resolving hardware, software, and connectivity issues.
• Monitor and troubleshoot daily backup jobs, ensuring successful completion and resolving failures.
• Manage Windows updates and patching for servers and workstations.
• Troubleshoot Windows desktops, laptops, printers, and network connectivity issues.
• Install, terminate, test, and label Cat5e/Cat6 structured cabling.
• Install, configure, and support IP security camera systems (CCTV/NVR).
• Deploy, configure, and maintain Windows devices.
• Maintain accurate IT asset inventory and technical documentation.
• Support employee onboarding and offboarding activities, including user provisioning and equipment setup.
• Document technical procedures and identify opportunities to improve IT operations and security.