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Help Desk Lead — Hybrid IT Support & ERP Expertise
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-08-30
Listing for:
Broad River Retail
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Broad River Retail is seeking a Help Desk Lead to support corporate staff, retail teams, and distribution centers from the Portland area. The role emphasizes excellent customer service, troubleshooting, and proactive ticket management.
The ideal candidate will handle Tier 1 and 2 requests, support hardware, software, and network issues, and manage tickets with minimal supervision. Travel to stores and centers is expected.
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