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Senior Technical Support Lead; Escalations
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-09-01
Listing for:
PayRange
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Pay Range is seeking a Senior Technical Support Specialist to lead complex technical and product-related issues, partnering with Product, Engineering, and Operations to resolve high-impact problems. This role requires ownership, deep troubleshooting, and the ability to coach others while improving knowledge bases and processes.
The ideal candidate has 5+ years in technical support, strong communication, and a track record of handling escalations in fast-paced environments.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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