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Senior IT Project Manager – HCM Transformation

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Convergys
Full Time position
Listed on 2026-09-04
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Change Management, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 92250 - 120000 USD Yearly USD 92250.00 120000.00 YEAR
Job Description & How to Apply Below

Senior IT Project Manager – HCM Transformation

Location:

Portland, OR - Hybrid role (3 days onsite/week)

We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with.

We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation  will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience.

Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Responsibilities
  • Lead HCM and HR technology transformation initiatives from planning through delivery and adoption.
  • Manage project scope, schedules, budgets, resources, milestones, dependencies, and delivery plans.
  • Drive Agile project delivery across business, HR, IT, and vendor teams.
  • Use Azure Dev Ops, ADO, to manage sprint planning, backlog tracking, reporting, governance, and delivery visibility.
  • Coordinate with HR, business, technology, and vendor stakeholders to align priorities and execution plans.
  • Lead requirements planning, SIT, UAT, deployment readiness, release coordination, and change management activities.
  • Facilitate governance forums, working sessions, status reviews, and executive-level communications.
  • Identify, track, and resolve risks, issues, assumptions, and dependencies with clear mitigation plans.
  • Support successful adoption of new solutions, tools, and business process improvements.
  • Partner with stakeholders to ensure delivery outcomes align with program goals and business expectations.
Qualifications
  • 8+ years of IT Project Management experience.
  • Mandatory Agile project delivery experience.
  • Mandatory hands-on Azure Dev Ops, ADO, experience.
  • Experience managing HCM, HRIS, or workforce transformation initiatives.
  • Strong experience leading HR technology programs and large-scale implementation efforts.
  • Demonstrated ability to manage stakeholders across business, technology, HR, and vendor teams.
  • Strong risk, issue, dependency, and change management experience.
  • Experience leading SIT, UAT, deployment, and business readiness activities.
  • Excellent communication, facilitation, executive reporting, and stakeholder engagement skills.
  • Ability to manage complex priorities in a fast-paced, transformation-focused environment.
Preferred Qualifications
  • Experience with Workday, SAP Success Factors, Oracle HCM, UKG, or similar HCM platforms.
  • Experience managing payroll, talent management, recruiting, benefits, or workforce management programs.
  • PMP, PMI-ACP, SAFe, or similar certification.
Salary
  • The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance.
Benefits
  • Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance…
Position Requirements
10+ Years work experience
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