Knowledge Manager, IT​/Tech

The Opportunity The Knowledge Manager advances PAE's learning and knowledge strategy by helping employees access, share, and apply the collective expertise of the firm. The role leads PAE's approach to capturing, organizing, governing, and leveraging organizational knowledge and serves as the business owner for PAE's enterprise knowledge platform/intranet.

Working as part of the Learning & Development function, the Knowledge Manager partners with L&D colleagues, Communications, Information Systems (IS), technical leaders, subject matter experts, project teams, and other business functions to connect formal learning with knowledge available in the flow of work.

The role helps PAE scale its collective expertise by making trusted knowledge and learning resources easier to find, share, reuse, and maintain. A key priority is preparing PAE's knowledge ecosystem for AI-powered search, assistants, and emerging technologies while preserving institutional knowledge, accelerating employee learning, and reducing duplication of effort.

Who We ArePAE is an engineering and design firm that turns complex challenges into reality. By leveraging the latest technologies, we solve problems in unique ways, and our designs enable buildings and communities to be more resilient and efficient. PAE is trusted by our clients in every aspect of a project's lifespan, from idea to occupancy. We set ambitious goals backed by analysis to significantly conserve water and energy while balancing costs and long-term operational needs.

As a B Corp, we measure success by the benefits our projects provide to our clients, our communities, and our planet. We embrace innovation, transparency, sustainability, and lifelong curiosity.

What You'll Do Knowledge Management Strategy & Governance Develop and implement PAE’s enterprise knowledge management strategy and roadmap aligned with business and people strategies.

Establish standards and governance for how organizational knowledge is created, organized, maintained, shared, archived, and retired.

Develop and maintain PAE's enterprise taxonomy, metadata standards, information architecture, and content classifications.

Identify and address gaps, outdated or duplicative content, conflicting information, and single points to organizational dependency.

Establish a practical framework for distinguishing authoritative information from informal or collaborative content.

Enterprise Knowledge Platform Serve as business product owner for PAE's enterprise knowledge platform/intranet, leading business requirements, implementation, adoption, and continuous improvement.

Partner with IS on technology architecture, security, permissions, integrations, administration, and technical capabilities.

Partner with Communications on editorial strategy, company communications, publishing standards, and employee experience.

Use platform analytics, search behavior, employee feedback, and content performance to improve findability, usability, and platform effectiveness.

Knowledge Capture, Sharing & Reuse Develop scalable processes for capturing and sharing institutional knowledge, technical expertise, project experience, lessons learned, and proven practices.

Partner with technical and business leaders to identify high-value and critical knowledge for preservation and reuse.

Improve access to reusable resources such as standards, templates, methodologies, best practices, case studies, tools, and project examples.

Support communities of practice, SME networks, lessons learned, peer learning, and other mechanisms that connect employees with expertise across PAELearning & Knowledge Integration Partner with L&D colleagues to create an integrated learning and knowledge ecosystem that supports both structured development and…