Slate Administrator

Equal Opportunity Employer/Veterans/Disabled

• Proposed
  
  Start Date:
  
  12/01/2026
• Classification
  
  Title:
  
  Analyst Programmer 2
• Working Title:
  
  Slate Administrator
• Department: 610140 - OIT Enterprise Info Tech Svcs
• Position Number: D92670
• Representation: OP - SEIU/OPEU Local 503
• Position FTE: 1.0

Portland State University (PSU) is a thriving campus of 21,000 students in downtown Portland, easily accessible by bike and public transit and surrounded by restaurants, food carts, parks, and local businesses. PSU is committed to offering opportunities to students from a variety of backgrounds and prides itself on providing access for low‑income and nontraditional students. Our motto,  Let knowledge serve the city,  reflects our dedication to finding innovative, sustainable solutions to local and global problems.

Our location in the heart of one of America’s most dynamic cities gives our students unmatched access to career connections and an internationally acclaimed cultural scene.

PSU’s Office of Information Technology (OIT) — ranked one of the Best Places to Work in IT for eight years — empowers students, faculty, and staff through technology. Our number one value is our employees: we build and foster a culture of inclusion, actively encourage a healthy work‑life balance and flexible schedules, and strive to support our employees professionally and personally.

PSU offers employees a substantial tuition discount, and we encourage our staff to take advantage of it, whether to pursue a degree or for personal interest. We are a department of dynamic, engaged, collaborative, and communicative people, and seek to attract employees who can add to our culture. Refer to our human resources pages to learn more about why we’re a great place to work.

The Slate Administrator is a key member of the Customer Relations and Documents (CRDOC) Team in the Office of Information Technology (OIT) at Portland State University (PSU). In this position, you will be an Administrator of the Slate Customer Relationship Management (CRM) system.

• Administer and maintain the Slate CRM
• Build and maintain system functionality (workflows, automations, reports, etc.)
• Manage user access, permissions, and system configurations
• Ensure data integrity, system performance, and operational efficiency
• Coordinate system updates, enhancements, and testing
• Provide technical troubleshooting and user support
• Train users on system functionality and best practices

In this role, you will regularly collaborate with colleagues across campus, including University Marketing and Communications, Enrollment Management, Academic Advising, Student Success, Financial Aid, the Registrar’s Office, Student Financial Services, and more.

• Design, Develop, and Deploy CRM Solutions (40%)
• Slate Administration (30%)
• Slate Training (20%)
• Other Duties as Assigned (10%)

In collaboration with campus partners, design, develop, and deploy solutions to meet departmental and institutional goals. Maintain and update existing solutions to fix bugs or address changing business needs. Develop solutions that meet security, privacy, and accessibility guidelines. Create documentation of deployed solutions.

Monitor and troubleshoot application issues and collaborate with PSU teams and vendors to resolve them. Manage user access, permissions, and system configurations. Design and implement application configuration changes to enable and enhance business processes. Monitor system health, assess performance issues, and tune applications for optimal performance. Monitor alerts and logs to ensure system stability. Maintain data integrity and validation. Document system…