Digital Accessibility Supprt Specialist Job Portland area,Oregon USA,IT/Tech

Position Announcement Position Details Proposed Start Date 11/16/2026 Classification Title Info Technology Consultant 2 Working Title Digital Accessibility Supprt Specialist Department 610001 - TEC Off of Information Technology Position Number D93018 Representation OP - SEIU/OPEU Local 503 Position FTE 1 End date, if applicable Position Summary Brief Description of PSU/School/Dept Portland State University (PSU) is a thriving campus of 21,000 students in downtown Portland, easily accessible by bike and public transit and surrounded by restaurants, food carts, parks, and local businesses.

PSU is committed to offering opportunities to students from a variety of backgrounds and prides itself on providing access for low-income and nontraditional students. Our motto, “Let knowledge serve the city,” reflects our dedication to finding innovative, sustainable solutions to local and global problems. Our location in the heart of one of America’s most dynamic cities gives our students unmatched access to career connections and an internationally acclaimed cultural scene.

PSU’s Office of Information Technology (OIT) — ranked one of the Best Places to Work in IT for nine years — empowers students, faculty, and staff through technology. Our number one value is our employees: we build and foster a culture of inclusion, actively encourage a healthy work-life balance and flexible schedules, and strive to support our employees professionally and personally.

PSU offers employees a substantial tuition discount
, and we encourage our staff to take advantage of it, whether to pursue a degree or for personal interest. We are a department of dynamic, engaged, collaborative, and communicative people, and seek to attract employees who can add to our culture. Refer to our human resource pages to learn more about why we’re a great place to work.

An overview of the job duties for this position is as follows:

Consultation, Training, and Support (30%)
Digital Accessibility Resource Management (20%)
Team Support and Related Projects (20%)
Information Technology (IT) Contract Reviews (20%)
Other Duties as Assigned (10%)

Consultation, Training, and Support (30%):

Triage and support incoming digital accessibility service requests and coordinate third-party remediation for PSU’s public-facing and internal, non-instructional digital resources. Provide expert consultation on accessible digital procurement, design, and management across OIT and university-wide projects. Collaborate with campus partners and support staff to meaningfully contribute to PSU’s continued digital accessibility maturity. Drive institutional capacity building through programs such as the International Association of Accessibility Professionals (IAAP) cohort, PDF Spring Cleaning event, and Digital Accessibility Liaison (DAL) Group.

Develop and deploy digital accessibility workshops and trainings to support the PSU community.

Digital Accessibility Resource Management (20%):

Stay current on evolving digital accessibility standards to ensure high-quality, up-to-date support and training content. Develop and continuously refine accessible, inclusive self-support resources (e.g., articles, checklists, templates, videos, etc.) and training materials for the PSU community. Additionally, collaborate with the DAC team to monitor Siteimprove quality assurance and accessibility reports to maintain and improve the usability of the OIT website.

Team Support and Related Projects (20%):

Prioritize and complete daily tasks and project assignments on schedule while providing expert insights to advance team goals. Participate in complex projects with cross-campus stakeholders to advance understanding of digital accessibility and compliance. Report regularly on project…