Bilingual​/Bi-cultural Spanish Case Manager Senior

$34.82 - $42.83 Hourly

Department of County Human Services (DCHS)

Regular Represented

United States of America (Non-Exempt)

October 05, 2026

Are you looking to join a high-achieving team with a track record of great success? This is the opportunity you have been waiting for!

The Bienestar de la Familia (The Well being of the Family) offers culturally responsive and linguistically appropriate services focusing on Multnomah County's growing Latino Community, as well as serving other diverse groups and the community at large.

Multnomah County Department of County Human Services (DCHS) is pleased to announce an open competitive recruitment to fill one (1) Full Time Bilingual/Bi-cultural Spanish Case Manager Senior in the Youth and Family Services, Bienestar de la Familia located at the Baltazar F Ortiz Community Center, 6736 NE Killingsworth St, Portland, OR 97218. This position is scheduled as hybrid telework, 40 hours/week, Monday-Friday, 8:00 AM – 5:00 PM.

All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.

About the Position:
The Bi-cultural, Bilingual-Spanish language Case Manager Senior at Bienestar de la Familia, will provide advanced, complex and long-term comprehensive case management related to Family Resource Navigation Services and newly arriving families. The Case manager Senior will support the needs of Bi-cultural – Bilingual clients with workload/caseload will involve conducting intakes, assessing needs, crisis intervention; coordinate services with other County programs, community agencies and partners.

The Senior Case Manager will perform these duties with a trauma informed and racially just approach.

The eligible list created from this recruitment may be used to fill future regular, limited duration, full or part time, temporary, or on-call positions within DCHS.

Knowledge, Skills & Abilities:
Bilingual/Bi-cultural Spanish:
This position requires proficiency in (speak, read, write) the Spanish language. An employee who has never before received bilingual pay at Multnomah County for work done under a Spanish KSA will need to pass an assessment in order to be considered proficient.

Bilingual pay:
This position receives an additional 5% premium on all hours worked, because of the fluency in the Spanish language

• Assess individuals' and families' needs across diverse settings, utilizing Spanish language skills during phone calls, in-person office visits, court appearances, home visits, and virtual platforms.
• Provide prompt, intensive response to highly vulnerable clients in crisis, working cases efficiently and independently to meet productivity expectations and prevent case backlogs.
• Work collaboratively with clients to develop, implement, and monitor comprehensive, client-centered, and trauma-informed action plans.
• Navigate complex resources and directly assist individuals and families in accessing housing/rental assistance, SNAP, WIC, energy, employment, behavioral health counseling, healthcare, and basic needs (clothing, furniture).

• Obtain and review complex documentation submitted by landlords and clients; perform advanced financial calculations to determine program eligibility.
• Prepare, review, and submit accurate requests for payment while actively monitoring short-term services and financial supports.
• Manage the budget for specific grant-funded housing and economic programs, tracking fund utilization for state and local stakeholders.
• Maintain accurate, timely data entry and meticulous…