Operations Supervisor

WAV Operations Supervisor

Job Description

The Operations Supervisor oversees running the branch efficiently and effectively while holding a variety of responsibilities. They are responsible for day‑to‑day operations of the site, both onsite and remotely, managing all vehicles and employees assigned to the location. This role will remain flexible in availability and ensures that communication is at the forefront of everything they do to maintain effective leadership with drivers and organizational partners.

• Understand the site’s key performance indicators, including supply hours and vehicle uptime, and take accountability for ensuring the site consistently hits all targets.
• Onboard new drivers, manage their schedules, and monitor driver performance and safety with regular coaching and follow‑up.
• Coordinate vehicles to and from shops, ensuring maintenance and repairs are completed on a timely basis, and maintain a reliable preventative maintenance schedule.

• Communicate site needs and performance to upper management and leadership through scheduled meetings and reports.
• Manage all paperwork such as vehicle documentation, registrations, and payroll‑related tasks with accuracy and consistency.
• Occasionally drive on the fleet platform when office work is minimal and supply hours need to be met.

• Showcase excellent verbal and written communication skills by continuously keeping drivers, leadership, and partners informed.
• Have excellent problem‑solving abilities with a focus on continuous improvement.
• Be able to work in a fast‑paced environment and demonstrate initiative, collaboration, and high adaptability.
• Be highly organized.
• Be able to quickly learn new applications, software, and dashboards as adopted and used within the company.
• Must have an active driver’s license and be approved on the company’s insurance.
• Be able to lift up to 50 pounds without assistance as needed.

• Medical, dental, and vision benefits.
• Paid time off, sick time, and holiday pay where eligible.
• Eligibility for Perkspot program.
• Access to AD&D insurance.
• $40 personal phone reimbursement on a monthly basis.

• Operations in Portland run 24/7, requiring flexibility and responsiveness to employee and site needs throughout the week.
• This outline is not intended to be all‑inclusive of employee duties and responsibilities; they may change at the discretion of Tower Mobility.
• The salary range for this position is $60,000 – $65,000 annually.

Final compensation within the posted range is determined by a combination of factors, including a candidate’s years of relevant experience, specialized expertise, and demonstrated track record; educational background, professional certifications, and proficiency in tools, technologies, or methodologies relevant to the position. Geographic location may also be considered to reflect regional labor market conditions. Additionally, the specific duties, scope of responsibility, and seniority level associated with the role influence placement within the range.

All offers are further informed by current industry and regional market data, as well as internal equity considerations to ensure fair and consistent compensation across the organization.

Tower Mobility is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.