Field Service Technician – Industrial Weighing Products

Field Service Technician – Industrial Weighing Products

Join to apply for the Field Service Technician – Industrial Weighing Products role at Mettler-Toledo International, Inc

METTLER‑TOLEDO is a global leader in precision instruments and services, renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our products are sold in more than 140 countries and we have a direct presence in approximately 40 countries.

• Perform calibration and preventive maintenance (PM) on basic industrial weighing equipment (e.g., floor and bench scales) independently.
• Assist others on installations, projects, and/or repairs as necessary.
• Perform basic end‑user training.
• Carry out calibrations and preventive maintenance duties according to METTLER‑TOLEDO procedures and customer requirements.
• Cooperate with the Scheduling Analyst and Service Support Team as needed.
• Ensure the company vehicle is serviced and maintained according to fleet requirements and policies.
• Proactively promote and sell service and products; submit sales leads at a level commensurate with experience.
• Maintain compliance with all company and customer safety and quality policies and procedures.
• Work to ensure customer uptime requirements are met and that all work assignments are completed on time.
• Accurately complete and submit all required paperwork on a daily basis using the company‑issued laptop PC in a professional manner.
• Maintain a close professional relationship with external/internal customers, sales, technicians, and other leaders.
• Complete Kronos time‑keeping daily and ensure punches are entered for each activity as they occur.
• Foster an atmosphere of collaboration and teamwork with field and service support colleagues.
• Comply with the Company Fleet policy.
• Accurately submit Weights & Measures paperwork to the state or county in a timely manner.
• Perform all other duties as assigned.

• A valid driver’s license.
• Minimum of a High School Diploma or GED or 5 years of relevant experience and an aptitude in Engineering, Electronics, Instrumentation, Technology, Computer Science, or equivalent education and experience in a technical support role, technical troubleshooting, or technical installation of electronics or electromechanical technology.
• Associate’s degree (AA) with a technical major or equivalent from a two‑year college is preferred.
• Customer‑facing or field‑service experience preferred; commercial experience desired.
• Basic understanding of electrical and mechanical repair philosophies, including basic understanding of PC networking & software configuration.
• One to three years of electro/mechanical repair or weighing industry experience.
• Ability to obtain and maintain a CDL and Weights and Measures license in the service area; failure to obtain or lose either license could result in termination.
• Demonstrated skill in Microsoft Office products (Word, Excel, Outlook).
• Ability to learn proprietary software and review and update information using METTLER‑TOLEDO programs.
• Willingness to travel overnight (up to 10% on average, possibly up to 25%); primarily via company‑assigned vehicle, but may require air travel.
• Residence within the service territory.
• Willingness to work overtime (10–15% on average, possibly up to 25%).
• Willingness to be exposed to hazards including chemicals, solvents, vehicle traffic, machinery, dust, cold environments, and fumes.
• Willingness to wear special protective equipment and clothing when required.
• This position is safety‑sensitive and is subject to drug testing and DOT physical exams.
• Physical requirements include the ability to frequently lift up to 50 pounds and occasionally handle heavy loads; frequent movements such as crouching, stooping, kneeling, and bending are required.

• Company car with paid insurance for work use.
• All tools and equipment needed to perform the job and a clothing allowance.
• Medical, dental and vision coverage and a 401(k) savings plan with company matching – all starting on the date of hire.
• Tuition reimbursement, perks and discounts.
• Parental and caregiver leave programs.
• Paid time off, flexible spending,…