Facilities Supervisor

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Full Time - 40 hours Manual Labor Portland, OR, US

Salary Range: $31.27 To $33.00 Hourly

Neighborhood House is a non‑profit agency providing social services for children, families, seniors, and people experiencing food and housing insecurity. We have been engaging in anti‑poverty work for 120 years, offering a safety net to ensure that our community has the support they need to thrive.

The Facilities Supervisor is responsible for day‑to‑day building operations, maintenance, and facilities redevelopment projects across all Neighborhood House locations. This hands‑on role supports the organization’s headquarters, apartment complex, and four early learning centers by keeping each site safe, functional, compliant, and cost‑effective.

The Facilities Supervisor is accountable for building safety, operational continuity, regulatory compliance, cost control, and the long‑term stewardship of Neighborhood House properties, including the organization’s 16,000‑square‑foot headquarters.

Success in this role requires broad knowledge of facility systems and physical infrastructure, hands‑on maintenance and repair skills, sound judgment, and the ability to prioritize competing needs across multiple sites in a resource‑conscious nonprofit environment. Regular day‑to‑day travel between locations is required.

• Maintain the facility Operations and Maintenance Manual and oversee the daily operation and upkeep of HVAC, electrical, plumbing, fire and life safety, security, and building control systems.
• Perform routine inspections to identify maintenance needs, safety issues, and operational risks
• Coordinate repairs and preventive maintenance for both newly installed systems and existing building components
• Maintain building appearance, cleanliness, and functionality for staff, clients, and visitors
• Supervise facilities volunteer work and projects
• Manage office availability and assignments at the headquarters
• Coordinate with staff to plan and complete renovations of units at the apartment complex.
• Work with the architect and contractors to coordinate and facilitate site access, inspections, measurements, deliveries, and contractor activities; answer facility‑related questions and provide necessary information and access to building systems and spaces as needed.
• Oversee final cleanup and vacating of the old headquarters facility
• Perform hands‑on facility repairs and improvements, including minor electrical controls, safety equipment, protective covers, and similar building upgrades within the role’s qualifications
• Maintain the headquarters alarm system
• Maintain property tax exemption filings annually

• Manage all building system warranties for applicable warranty periods
• Serve as the primary point of contact for contractors, vendors, and service providers
• Track warranty claims, schedule service calls, and ensure issues are addressed in a timely manner
• Develop and manage all related vendor relationships across sites; monitor vendor performance, contracts, and service agreements
• Evaluate and suggest a facility ticketing system

• Develop and implement a preventive maintenance schedule for all building systems
• Maintain a standard operations manual for all facilities
• Maintain detailed maintenance and warranty logs, service and inspection records, equipment records, and vendor information
• Identify long‑term capital maintenance and replacement needs, particularly for systems or components not updated during renovation
• Support…