Program Manager; PMO

Overview

About Avèro Advisors Avèro Advisors is a fast-growing boutique management consulting firm that modernizes technology and business operations for state and local governments. We guide public-sector clients through high-stakes transformation initiatives spanning ERP modernization, permitting & licensing, budgeting, HR, data, and AI adoption. Our marquee clients include the Port of Portland (OR), Monroe County (NY), Santa Fe County (NM), Clackamas County (OR), Tarrant County (TX), and other forward-thinking governments across the United States.

Recognized for our momentum, Avèro has earned a place on the Inc. 5000 list for five consecutive years.

How We Work

• Service-centric, not SaaS:
  We don’t sell software; we deliver expertise, clarity, and outcomes.
• AI-accelerated:
  Our Vision & Velocity™ delivery framework embeds generative-AI accelerators, reusable automations, and data-driven insights into every phase of an engagement.
• Runs on EOS®:
  Traction tools, quarterly Rocks, Scorecards, and Level-10 meetings ensure transparency, accountability, and consistent execution across the firm.

Our Ethos

Avèro stands as a beacon of innovation, driven by the purpose of making government interactions simpler through technology. We focus on enabling agencies to implement efficient, automated enterprise systems that improve service delivery and enhance the lives of citizens. As a minority-owned, MBE/DBE-certified firm, we are deeply committed to diversity, inclusion, and expanding opportunity—within our company and the communities we serve.

What We Offer

• High Growth Opportunity:
  Avèro Advisors is on a remarkable growth trajectory. The right candidate s will have the chance to move up quickly, taking on more significant responsibilities and shaping the future of the company.
• Impactful Work:
  Make a real difference in how local governments serve their communities, improving the lives of citizens through technology.
• Inclusive Culture:
  Join a team that values diversity, inclusion, and innovation. We believe in giving every idea a chance to shine and every team member the opportunity to grow.

The Opportunity

We are seeking a highly motivated and experienced Program Manager to lead the successful implementation of a new ERP system and associated integrations. This role is pivotal in ensuring a smooth and timely transition to the new platform, which will enhance efficiency and decision-making across the organization. The ideal candidate will possess deep knowledge of ERP implementations, exceptional project management skills, strong budget management acumen, and the ability to collaborate effectively with cross-functional teams.

In addition, the Program Manager will oversee Project Managers across various work streams.

• Project Leadership:
  Develop and manage the overall ERP implementation project plan, including detailed timelines, milestones, dependencies, and resource allocation.
• Oversight:
  Provide guidance and direction to Project Managers leading individual work streams, ensuring alignment with the overall project plan, goals, and budget.
• Budget Management:
  Create and actively manage the master project budget. Track expenditures, identify potential overruns, develop mitigation strategies, and regularly report budget status to stakeholders.
• Change Management:
  Develop a comprehensive change management plan that includes stakeholder engagement, communication strategies, and training initiatives. Proactively address resistance, build advocacy for the new system, and ensure smooth adoption across the organization.
• Communication:
  Establish clear communication protocols and reporting structures across the project team and wider stakeholder groups. Maintain regular, transparent communication on project progress, risks, and budget updates.
• Partner Coordination:
  Liaise with ERP vendors and external implementation partners to ensure seamless integration of systems, address technical requirements, and manage partner relationships.
• Risk Management:
  
  Identify, assess, and develop mitigation strategies for potential risks and roadblocks throughout the implementation process.
• Issue Resolution:
  Troubleshoot issues as they…