Library Web Services and Technology Manager

Overview

Portland Community College is the largest post-secondary institution in Oregon and the 19th largest in the nation, serving approximately 80,000 full- and part-time students. PCC has four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area. Our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

While serving this community, PCC offers employment to individuals residing in the states of Oregon and Washington.

Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve.

Creating a culture that honors equity and inclusion is our objective and the smart path forward. We also strive to ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at pccjobs.

Please note:

PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.

The Library Web Services & Technology Manager reports to the Library Dean and is responsible for managing the day‑to‑day operations of functional areas of the Library’s Web Services & Technology department. The scope of responsibility includes all libraries and points of service delivery at the College. The incumbent participates in the development, recommendation, and administration of the Library’s policies, procedures, and processes, oversees and provides budget input in assigned areas, and represents the department within the library’s senior management team.

The manager fosters collaborative strategies to shape a robust and sustainable environment for equitable student success and life‑long learning with internal and external partners.

The Library Web Services & Technology Manager provides technical leadership, expertise, and direction for PCC Library digital services, including the Library website, servers, applications, and third‑party tools. The incumbent manages a small specialized group that supports the Library’s technical infrastructure and systems and leverages the extensive experience and skills of their team to deliver quality outcomes. They work collaboratively with library employees and college partners to maintain and develop the Library’s online presence with a focus on user experience, accessibility, and continuous improvement.

The manager serves as a crucial bridge between technical and non‑technical stakeholders, shares responsibility for library system configuration, steers stakeholder decision making regarding the Integrated Library System (ILS), supports local ILS administration and discovery interface, and is responsible for configuring the library’s discovery layer. PCC Library uses Ex Libris’s Alma ILS and Primo in a consortial implementation. The manager represents Digital Services & Technology on Library committees and projects, serves as a library representative to College management teams, and contributes to PCC work‑related efforts in the Orbis Cascade Alliance.

The manager oversees the Library’s technology portfolio and development projects, manages projects and personnel collaboratively, defines requirements and timelines with the team, and maintains regular communication with employees and stakeholders.

We are looking for a leader who will bring a diversity of identity, culture, and experience. The manager collaborates with library employees (managers, academic professionals, classified staff, and faculty) to cultivate an inclusive environment that promotes belonging, shared ownership, and teamwork. The manager inspires and communicates a sense of belonging and collaboration among a diverse…