Reconditioning Service Supervisor; Manheim

Supervisor, Reconditioning Service Management

Compensation includes a base salary ranging from $73,400 to $110,000. The exact salary may vary within this range based on location, candidate qualifications, and performance. Position may be eligible for an incentive program.

• Manage the activities of all reconditioning employees, ensuring all services and processes meet Manheim’s and the customer’s guidelines and specifications.
• Determine and oversee the allocation and scheduling of staffing levels.
• Communicate, discuss, and resolve reconditioning goals, results, and problems with location and market leadership teams in partnership with reconditioning leadership.
• Measure process efficiency and effectiveness and implement improvement strategies as needed.
• Manage the purchase and maintenance of equipment, materials, and supplies for all reconditioning shops.
• Assist the manager in monitoring and evaluating employee performance and conducting performance appraisals.
• Use management tools to track production and post charges.
• Lead by example and ensure all employees are treated with respect.
• Monitor and control the use of supplies, materials, and equipment for the reconditioning shop.
• Ensure shops maintain Manheim‑defined standard operating procedures and guidelines.
• Enforce all company policies and procedures related to employee and customer conduct.

• Minimum: HS Diploma/GED and 5+ years of relevant experience in vehicle reconditioning, detailing, mechanical, body shop, or lot operations; or BA/BS and 3 years of related experience; or MS and 1 year of related experience.
• Experience in the automobile or auction industry.
• Strong communication and interpersonal skills.
• Safe drivers with a valid driver’s license; ability to drive vehicles with standard and automatic transmissions.
• Effective leadership and organizational skills.
• Strong business acumen with a focus on operations.
• Preferred: ASE certification for automotive body repair or reconditioning.
• Must clear a pre‑employment drug test. Cox Automotive is a drug‑free workplace and prohibits the possession, use, or influence of illegal drugs during work hours.

• Flexible vacation with pay, subject to duties and company needs.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness per year for the employee or a family member.
• Additional paid time off: bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin, sex (including pregnancy), sexual orientation, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause an undue hardship.