Regional Director (Portland Metro Area)

Description

Portland Metro & Surrounding Areas (On-site Role)

Supporting all of Clackamas, Clatsop, Columbia, Marion, Multnomah, Polk, Washington, Yamhill

Premier Community Supports, LLC hires Direct Support Professionals (DSPs) who provide high-quality, person-centered care to Individuals with Intellectual and Developmental Disabilities through in-home and community-based services, including day programs, positive behavior supports, and 24-hour residential assistance. Founded on integrity, quality, and a genuine passion for our work, our experienced team reliably delivers safe, engaging, and customized care.

We partner closely with families, guardians, case managers, and other caregivers to deeply understand the Individual’s needs and goals. Through collaborative planning and a fun, supportive environment, we empower Individuals to thrive at home and in the community.

As a Regional Director, you'll play a key leadership role in shaping the success of Premier Community Supports' Community Living Supports (CLS) programs. You'll lead and develop County Managers, drive operational excellence, ensure high-quality person-centered services, and build strong partnerships throughout the communities we serve. Your leadership will directly support our employees, Individuals, and families while helping expand Premier's impact across the Portland/Salem region.

• Lead, coach, and mentor County Managers and office teams through ongoing support, professional development, goal setting, and performance management.
• Recruit, hire, onboard, and train County Managers while supporting the development and training of County Manager Assistants.
• Promote Premier's mission, values, and culture by modeling strong leadership and supporting employee engagement.
• Ensure County Managers receive ongoing guidance, resources, and support to be successful in their roles.

• Oversee daily CLS operations across assigned counties to ensure quality, person-centered services and operational effectiveness.
• Provide oversight and support for Individual onboarding, DSP onboarding, Individual/DSP matching, office operations, and service continuity.
• Coordinate county coverage and operational needs during staff absences.
• Support County Managers with community engagement, relationship building, and local program development.

• Ensure compliance with Oregon Administrative Rules (OARs), Premier policies, Standard Operating Procedures (SOPs), and applicable state and federal regulations.
• Review and oversee Incident Reports, EVV Exceptions, Overtime Requests, audits, and corrective action plans.
• Conduct operational and compliance audits to identify opportunities for improvement and mitigate regulatory, financial, and operational risks.
• Monitor county performance metrics and partner with County Managers to address identified concerns.

• Build and maintain strong relationships with Individuals, families, Direct Support Professionals (DSPs), County Case Management Entities (CMEs), community partners, and government agencies.
• Serve as a liaison between CLS operations, Premier leadership, internal departments, and external partners.
• Support County Managers in developing collaborative relationships with local service partners and community stakeholders.

• Partner with Premier leadership, Marketing, and Development teams to expand CLS services, increase market presence, and support growth into new communities.
• Advocate for Premier programs while balancing quality service delivery with sound financial stewardship.
• Provide leadership and oversight for additional service lines as assigned, including 24-Hour Residential, Day Support Activities (DSA), Employment Services, and Positive Behavior Supports (PBS).

Requirements

• We’re looking for someone who can thrive in a dynamic work environment and embraces both leadership and hands-on support.
• Strong leadership, coaching, and team development experience.
• Excellent…