Project Manager (Producer

The Program partners with the world’s most competitive and innovative brands to develop highly strategic and creative solutions. We are the insights to action agency. At our core, we are problem seekers and thought partners. Our unique model challenges global, iconic brands to navigate moments of transformation and engage their ever-evolving future consumer.

Producers at The Program must possess an innate ability to navigate strategy, creative, technology, content, and client-brand partnerships. They own the entirety of the project process, ensuring no detail goes unnoticed and untouched. As a company cornerstone, they are solely dedicated to the success of every project and our clients’ business.

Of upmost importance is our people and the relationships we build. As a Producer, you will manage these relationships, delivering quality work under tough constraints with a positive outlook. Producers are responsible for spearheading complex projects for a wide variety of clients, categories, and mediums. You will help produce deliverable requirements and documentation, oversee timelines, budgets, and resources while motivating teams and managing partnerships with confidence.

* Note:

although this is not a content production / video production focused position, you will work across the content landscape in partnership, from time to time, with a content producer and content creatives.

At The Program, how we work matters just as much as what we produce. Our responsibilities are grounded in three core values that guide decision‑making, collaboration, and growth across every role:

Curiosity — Ask better questions. Challenge assumptions. Learn fast.

Grit — We stay persistent when things get hard, balancing speed and quality.

Goosebumps — We aim to create work that moves people, not just work that checks the box.

These values shape how we approach our responsibilities, collaborate with teammates, and grow in our craft.

• Translate client requests and requirements into detailed briefs, and solution based plans to ensure client needs and expectations within timeline and budget are met
• Manage client-specific projects throughout the lifecycle including project kickoff, monitoring project progress, ensuring on-time delivery and timely invoicing
• Develop and maintain project plans,including documentation of project scope, objectives, deliverables, key milestones, timelines, schedules, internal resources, project dashboards, tracking of financials, etc.
• Define potential challenges and recommend strategic alternatives based on business priorities, budget considerations, timelines, and quality standards
• Ability to motivate the team in a smooth, organized manner, promoting urgency without panic, confident direction over indecision
• Primary liaison between creative, strategy, and clients, immersed in the work, facilitating feedback, and translating complex information into clear direction
• Champion operational excellence by improving project workflows, documentation standards, communication practices, and project management processes that enhance efficiency across the organization
• Collaborate with department leaders to allocate creative, strategy, production, and vendor resources

• Act as a trusted advisor understanding their business objectives, brand priorities, and long term goals,aligning agency offerings to meet those needs
• Build, Strengthen, and maintain relationship with key client decision makers that foster trust, long-term partnerships and revenue growth
• Set clear growth objectives and revenue targets, ensuring alignment with overall business goals
• Support building persuasive proposals, pitch presentations, and competitive analyses to secure new business
• Translate new project opportunities into clear SOW’s that reflect the needs and budgets from business development efforts

• 5+ years experience as a project manager, producer, account manager at an advertising agency or in‑house at a brand
• An ability to thrive in a fast‑paced environment handling several ongoing projects
• Strong organizational skills and the ability to effectively manage multiple…