Center Manager Portland

Job Details

Job Location:

5 NW 23rd Place, Portland, OR 97210

Salary Range: $35,568.00 - $60,000.00

Job Type: Full-time |

Work Location:

In person

As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location, responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee
  - Have fun while being the best!
• Referral Bonus
  - Generous Incentive to hire all roles!

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.

• Paid Time Off (PTO):
  Accruals are based on role classification and years of service.
• Oregon Sick Leave (OSL):
  Accrued at 1 hour for every 30 hours worked.
• Paid Leave Oregon (PLO):
  Participation in the state-mandated wage-replacement program for family, medical, or safe leave.
• Health & Wellness:
  Eligible for group medical, dental, and vision insurance the 1st of the month following 60 days of employment.
• Retirement:
  Eligible to participate in the company 401(k) plan.
• Other Benefits:
  Includes 7 paid holidays, jury duty pay, and bereavement leave.
• Associate Discounts:
  Eligibility for service and product discounts per company policy.
• Health Insurance:
  Full-time hourly associates (30+ hours/week) are eligible for group medical after the 60-day waiting period.

• Paid Time Off (PTO):
  Accruals are based on role classification and years of service.
• Oregon Sick Leave (OSL):
  Accrued at 1 hour for every 30 hours worked.
• Paid Leave Oregon (PLO):
  Access to state-mandated paid leave (eligibility requires earning $1,000 in the prior year).
• Associate Discounts:
  Eligibility for service and product discounts per company policy.
• Health Insurance:
  Full-time hourly associates (30+ hours/week) are eligible for group medical after the 60-day waiting period.