Commercial Property Manager Job Portland area,Oregon USA,Management

About this position

Arke Management LLC / PREM Group is a Commercial Property Management company that provides a wide range of services for commercial buildings and properties in the Portland, Oregon metro area.

About the Job

Position Summary:

The Property Manager for PREM Group / Arke Management’s commercial properties is charged with the day-to-day implementation of the policies, procedures, programs, and services that ensure the commercial properties managed by Arke Management are well maintained, operated, and compliant with property management agreements and applicable laws. Employees in this position are heavily reliant and integrated with the company’s CRM platform, Salesforce.

This employee responds positively to the concerns and needs of the tenants and, in consideration of the owner’s objectives and the terms of the property management agreement, delivers personalized service to meet those needs. The Property Manager is also cognizant of environmental health and safety factors and utilizes resources and programs that reduce environmental and safety risks. The duties for this position vary greatly and require the incumbent employee to be flexible, creative, and dynamic.

Effective communication skills are essential.

What you'll do

1. Complete tasks assigned by the Portfolio Manager to assist with managing the portfolio’s assets.

2. Identify weekly and monthly facility-maintenance needs and coordinate maintenance and repairs; oversee and manage maintenance, repair, and remodeling projects through completion and maintain project files.

3. Obtain bids for common-area maintenance contracts, tenant improvements, and capital expenditures and prepare necessary contracts and associated internal paperwork.

4. Provide leadership in creating customer-service programs and develop a work environment that ensures customer-service standards are met.

5. Monitor and resolve tenant complaints and inquiries.

6. Manage financial performance and maintain an acceptable ratio of profit to loss by developing sound operating procedures and policies.

7. Supervise contractors and related work through the completion of projects.

8. Obtain labor and material lien releases from contracts and post notices of non-responsibility as needed.

9. Prepare annual budgets and business plans for the assigned properties.

10. Review and present pertinent information to owners and investors, including monthly financial reports, performance reports, budgets, and business plans.

11. Secure and monitor requests for proposals and vendor performance.

12. Fully integrate Salesforce into daily activities, tasks, and departmental operations.

13. Utilize Salesforce to manage client information; to record customer interactions, events, and notices; to communicate within the company and with clients, tenants, and third-party vendors; for recording, completing, and delegating tasks, events, and duties; and to resolve and close cases.

14. Review and provide recommendations for the execution of contracts.

15. For each assigned property, prepare and maintain a project account in Salesforce that compiles and organizes information on the property, including utilities, contractors, contracts, emergency procedures, and other information useful to the operation of the property.

16. Prepare monthly and weekly reports for assigned properties and other reports, as necessary or assigned.

17. Monitor security reports and initiate follow-up action as appropriate.

18. Perform property inspections and review the buildings’ compliance with legal standards, rules, regulations, and contracts.

19. Provide on-the-job training and oversight to lower-level employees in the department.

20. Handle clients’ information with the utmost confidentiality, only accessing sensitive…