Printing & Account Management

Printing & Account Management

Category:
Clerical - Other

Location:

Portland, OR 97230

Pay: $21.00 Hourly

Status:
Open

We are seeking a detail-oriented and customer-focused Customer Service Representative to support printing operations, account management, production scheduling, and client communication. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is committed to delivering high-quality service to both internal teams and external customers.

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Printing & Account Management Details:

• Temporary position
• $ 21.00 / hour
• Full Time work available
• First Shift (Monday through Friday)

• Order & Account Management:
  Process product orders, generate accurate pricing estimates, coordinate client appointments, and perform account updates.
• Production Scheduling:
  Maintain proactive communication with customers to capture changing job requirements and integrate updates into the active production schedule.
• Logistics Tracking:
  Oversee and communicate delivery dates, issuing formal job status confirmations to clients.
• Cross-Functional Support:
  Cross-train on all active corporate accounts to provide seamless coverage and operational continuity during staffing shortages.
• Team
  
  Collaboration:
  
  Partner with internal team members to maintain high service standards and achieve collective departmental benchmarks.

Printing & Account Management

Qualifications:

• Experience:
  
  Two to five years of experience within the printing industry is preferred; a proven track record in professional customer support or client services is required.
• Education:
  
  High School Diploma or GED equivalent required.
• Technical Proficiency:
  Strong literacy in Microsoft Office Suite, including Word, Excel, and Outlook; capability and willingness to be fully trained in JDE Oracle systems.
• Communication
  
  Skills:
  
  Exceptional phone etiquette, active listening skills, and the ability to articulate information clearly and concisely in writing.
• Operational Agility:
  Proven capability to perform under pressure, manage competing deadlines, and maintain strict attention to the minute details of complex projects.

• Applicant may be subject to a background check

* A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.