Program Manager

Position: Program Manager I
Join our Team at Portland Community College

Please Note:

PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.

Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team tland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

Summary:

The Program Manager I leads the Margaret Carter Skills Center (MCSC) in providing accessible education, workforce development, career readiness, and skills-building opportunities. The position ensures programs and services are effectively implemented, responsive to community needs, and aligned with MCSC goals and College priorities.

The Program Manager I oversees a focused program area with responsibility for daily operations, staff supervision, program implementation, participant services, operational planning, and routine budget and grant administration. The position provides direct supervision and operational leadership for assigned staff and works collaboratively with the Community Resource Advocate to coordinate participant support, outreach, community partnerships, and resource navigation. The position exercises independent judgment in managing day-to-day operations while working within established College policies and approved program plans.

See the classification description for additional information:https://(Use the "Apply for this Job" box below). You'll Do and Who We Are Looking For Distinguishing Characteristics The Program Manager I is responsible for the day-to-day management of MCSC, with direct responsibility for supervising and developing staff, coordinating operations and participant services, and monitoring program resources. The position exercises independent judgment in setting operational priorities, addressing staff and program needs, and ensuring effective service delivery within established College policies, grant requirements, and approved program plans.

Duties and Responsibilities specific to Margaret Carter Skills Center (MCSC)
Coordinate the implementation of Computer Fundamentals, Sewing, STEAM, CAT Studio, career-readiness, and digital literacy programming.

Provide day-to-day supervision, coaching, and operational direction to the Community Resource Advocate to ensure effective participant support, referrals, outreach, and community resource coordination.

Collaborate closely with the Community Resource Advocate to develop outreach strategies, strengthen community partnerships, coordinate participant services, and improve access to resources that support student success.

Supervise Professional Casual instructors and Office Support staff to ensure effective scheduling, customer service, instructional support, and daily program operations.

Coordinate participant intake, referrals, follow-up, and engagement activities.

Monitor instructional supply inventories, facility operations, and equipment needs.

Recommend operational improvements to the Dean.

Monitor program participation, engagement, and outcomes; maintain accurate program data and prepare reports to support assessment, grant requirements, and continuous improvement.

Support implementation of grant-funded activities, including monitoring program expenditures, maintaining required documentation, and ensuring activities align with established grant requirements and program goals.

Develop and maintain collaborative relationships with PCC departments, community-based organizations, educational partners, and employers to expand participant access to education, training, career pathways, and supportive resources.

Coordinate safe and effective operation of instructional and STEAM/CAT Studio spaces, including equipment use, training protocols, supplies, and compliance with applicable college procedures.

These qualifications, skills and abilities are critical for success in this position. Throughout the…