Area Service Operations Manager - Building Systems

Area Service Operations Manager
- Building Systems

Job

522345

Posted since

17-Sep-2026

Organization

Smart Infrastructure

Field of work

Customer Services

Company

Experienced Professional

Job type

Full-time

Office/Site only

Employment type

Permanent

Location(s)

• Portland
  - Oregon
  - United States of America

Position Location: This role supports our Oregon branch locations , which serves customers primarily located in the Portland / Vancouver, Eugene, and Bend, OR areas .

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We're improving how we live, work, and move today and for the next generation. We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first.

Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Transform the everyday with us!

As an Area Operations Manager, Service , you will lead a service operations organization responsible for delivering profitable growth, operational excellence, and outstanding customer outcomes across all customers in your assigned area. You will ensure service execution aligns with Siemens SI B standards and partner closely with central Operations teams, including PMO and Operations Excellence, to drive consistency, quality, and scalable service performance.

As an Area Operations Manager, Service, you will:

• Drive service and operational growth by meeting and/or exceeding quarterly and annual service revenue, gross margin, and operating margin commitments
• Lead end-to-end service execution, including project services and Service Agreements, ensuring delivery within scope, schedule, cost, and quality expectations
• Plan, direct, and oversee service operations to support sustainable growth and long-term customer retention
• Monitor service and project performance to control costs, manage risk, and improve margin performance
• Partner with central Operations teams (PMO and Operations Excellence) to leverage standard tools, best practices, and shared capabilities
• Provide operational and technical support to Sales teams, including pricing guidance, scope definition, renewals, and lifecycle service strategy
• Lead workforce planning by hiring, developing, allocating, and performance-managing service resources to support current and future business needs
• Ensure balance sheet, cash flow, and working capital performance align with Siemens and SI B North Star expectations
• Maintain close alignment with Area General Management on service strategy, execution priorities, and market growth initiatives

You will make an impact with these qualifications:

Basic Qualifications:

• 3+ years of experience leading field-based service teams within the commercial buildings systems industry (such as elevator repair, BAS, HVAC, fire alarm, etc).
• Financial acumen, including responsibility for service revenue, margin, cost control, and cash flow performance
• Experience partnering effectively with Sales, Project Management, and operations organizations
• Must be willing and able to travel up to 10% of the time
• High School diploma or state-recognized GED
• Must be 21 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens’ fleet vehicle program
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• Bachelor’s degree in…