Director of Property Operations

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Full Time Corporate Office, Portland, OR, US

Guardian is seeking an experienced and strategic Director of Property Operations to join our Senior Leadership Team.

In this key leadership role, you will oversee a diverse multifamily portfolio, drive operational and financial performance, and lead a team of Regional Property Managers. You will serve as a trusted partner to clients and stakeholders, ensuring operational excellence, regulatory compliance, strong resident experiences, and achievement of ownership objectives.

The ideal candidate is a collaborative leader with a proven track record of portfolio management, team development, client relations, and driving results in a fast-paced property management environment. Regular travel is required.

Compensation: Competitive salary based on experience (DOE) plus bonus opportunity

Schedule: 40 hours/week, Monday - Friday

Benefits: Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, 10 days of Vacation Time per year, 1 hour of Sick Time for every 30 hours worked, 11 Paid Holidays + 1 Birthday Holiday + 1 Flex Holiday, Employee Assistance Program.

Position

Description:

The general purpose of this job is to ensure that each property meets all ownership goals and objectives and Guardian Management procedures and standards through supervision of all areas of each property's management. This includes good physical appearance and maintenance upkeep, good financial health and stability, program and government compliance and client relations which represents Guardian Management as a knowledgeable and professional organization.

Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

• Minimum 7 years of progressive multifamily property management experience, including at least 5 years in a Regional Property Manager or similar leadership role.
• Bachelor's degree in Business, Real Estate, Property Management, or a related field preferred.
• Proven success managing complex client relationships and diverse property portfolios.
• Strong leadership, team development, and organizational management skills, with a demonstrated ability to mentor and develop high-performing teams.
• Excellent communication, negotiation, presentation, and relationship-building abilities.
• Strategic thinker with strong critical thinking and planning skills, capable of leading growth initiatives and operational improvements.
• Ability to drive organizational alignment, influence change, and collaborate effectively across all levels of the organization.
• Experience developing talent acquisition, employee engagement, and retention strategies.
• Demonstrated success fostering a culture of collaboration, accountability, continuous improvement, and innovation.
• Proven ability to establish and implement policies, procedures, and best practices to support operational excellence and portfolio growth.
• Strong financial acumen, including budget development, forecasting, and execution of operational plans.
• Experience identifying, tracking, and reporting key performance indicators (KPIs) to drive asset performance, profitability, and business objectives.
• Own or have access to a reliable and properly insured vehicle for use in business transportation needs, and possess a valid driver's license.
• Must be legally qualified to work in the US
• Must be able to speak, read and write English in a manner sufficient to carry out the duties

Licensing Requirements:

Must hold an active OR Real Estate…