Roving Resident Services Coordinator

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Portland Community Reinvestment Initiatives, Inc. is a non-profit community development corporation with a mission “to preserve, expand and manage affordable housing in the City of Portland and provide access to and advocacy for services to our residents”.

With over 800 units of affordable housing, PCRI’s unique mix of single‑family homes, small multi‑plexes and community apartments represents one of the last stable opportunities for low‑income households to remain in their vibrant Portland neighborhoods. These homes and apartments are woven into the fabric of their neighborhoods and are a model for eliminating concentrations of poverty.

To accomplish PCRI’s goal of addressing involuntary displacement, PCRI established a displacement mitigation initiative, Pathway 1000, with the sole purpose and intent of slowing and reversing the involuntary displacement of long‑term residents previously forced to move from N/NE Portland, and current residents at risk of displacement.

Through the Pathway 1000 initiative, PCRI aims to build and create at least 1,000 homes in the next 10 years, many of which will be available to purchase. The homes will be located throughout the city of Portland, with the primary focus on the N/NE Portland neighborhoods where displaced families previously resided.

The Roving Resident Services Coordinator provides support to a diverse group of residents living in Five (5) Multi‑Family Community Apartment Building & other PCRI affordable housing sites. The Coordinator works with residents, supportive housing case managers, property managers and the Director of the Department to provide services to residents while promoting self‑sufficiency. This position requires a motivated and resourceful individual who is sensitive to resident needs;

has excellent service coordination, team building, and group facilitation skills; and can thrive in a relatively independent environment working with a multidisciplinary team.

• Coordinate the day‑to‑day operation of the community room with the property management team.
• Work directly with residents to understand their and their family’s needs and wants and work towards achieving their goals. Conduct on‑site resident meetings and distribute surveys on an annual basis to ensure services provided meet resident needs.
• Facilitate and coordinate services, programs and activities identified by residents.
• Provide opportunities for residents to learn new skills, build community and promote self‑sufficiency.
• Develop supportive relationships with residents and conduct outreach to encourage participation in resident programs.
• Establish connections with service providers and maintain community resource guide.
• Provide information, assistance, and referrals; advocate for residents when necessary.
• Coordinate social and educational activities (e.g. celebrations, classes).
• Accurately prepare and maintain monthly activity reports as well as budgets, program files, and other documents as required.
• Create monthly newsletters and calendar of events and activities.
• Maintain relationships with property managers, service providers and residents.
• Assist with recruiting and coordinating volunteers and vendors as needed.
• Attend department and company meetings, trainings, etc.
• Maintain resident confidentiality and mutually respectful relationships.
• Support PCRI organizational objectives and goals as directed.
• Additional duties as assigned by supervisor and Executive Director

The Roving Resident Services Coordinator reports to the Director of Housing Development. This full‑time position is 40 hrs. per week; current hours are 8:30‑5:00 Monday – Friday. Occasional evening or weekend hours required. The Coordinator will connect residents with needed services in the community in order to assist them in maintaining their housing and quality of life. This position also works to enhance the sense of community and pride at the organization.

• Bachelor’s degree or equivalent work experience in social science, education,…