Veterinary Receptionist - Portland

Rose City Veterinary Hospital is the oldest operating veterinary hospital in Portland. We pride ourselves in modern medicine, with old-fashioned love. We strive to cultivate a supportive, fun environment that encourages camaraderie and opportunities to learn and grow.

• Role:
  Veterinary Receptionist
• Status:
  Full-time
• Salary:
  Negotiable and based on experience
• Schedule:
  
  4 x 10-hour shifts
• Saturday shifts required

• Confidence in handling high call volume and juggling competing priorities
• Compassionate communication skills, especially in sensitive or emotional situations
• A warm, confident communication style and passion for helping clients and pets
• Ability to collaborate closely with doctors and technicians to support patient care
• Strong customer service skills with a focus on building long-term client relationships

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Manage medical record requests, reminders, and basic administrative tasks
• Handle client concerns with empathy and professionalism, escalating when needed
• Make outbound calls/texts/emails to confirm appointments and follow up on care

• A supportive team that genuinely helps each other
• A workplace where being yourself isn’t just allowed—it’s encouraged
• Opportunities to expand your skillset and take on more (if you want it)
• High standards of care with a team that’s proud of the medicine we practice

• A positive clinic culture that values you as a person
• Mentoring and support for all team members
• 4-day work weeks
• No nights, on-call shifts, or holiday hours
• A working environment that inspires our team members to thrive in their positions
• Occasional coffee runs, bagels, and meals on us

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Think you're the person we’re looking for? Come join our team and make a difference in the lives of pets and their owners!!

Diversity, equity, inclusion, and belonging are core values at Rose City Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Job code

EX-FCFE
93CC

Job type

Full-time

Location

Portland

Advanced (5-10 yrs)

About the company

Vetcor