Quality Assurance Manager (Hybrid), Built Environment Testing, Portland, OR

Quality Assurance Manager (Hybrid)

Eurofins Built Environment Testing is seeking a Quality Assurance Manager to join our team in Portland, OR. This is a full-time position with a compensation range of USD 70,304 - USD 75,000 per year. This position is exempt from overtime with full-time hours, Monday - Friday, 8am - 5pm.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to our initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page.

The Quality Assurance (QA) Manager is responsible for leading the development, implementation, and continuous improvement of the laboratory Quality System in accordance with Eurofins Built Environment Testing standards. This role ensures compliance with all applicable regulatory, accreditation, and client-specific requirements, while promoting the highest standards of quality and ethical conduct across laboratory operations.

The QA Manager oversees quality assurance activities across one or more laboratory sites (up to four), including maintaining certifications and accreditations (NVLAP, AIHA, NELAC), approving and writing Standard Operating Procedures (SOPs), and generating monthly QA reports. The QA Manager monitors quality trends, leads root cause analyses, and implements corrective and preventive actions to resolve nonconformances and drive process improvement.

Acting independently from day-to-day laboratory operations, the QA Manager is a trusted resource for resolving data quality and ethical issues. The role also includes conducting internal and external audits, managing training documentation, ensuring regulatory compliance, and supporting management in formal reviews of the Quality System.

The QA Manager is required to be onsite in Portland, OR for a minimum of two days per week and must travel quarterly to all assigned laboratory locations.

Essential Duties and Responsibilities:

• Ensure adherence to the highest standards of quality and ethical conduct in all laboratory operations.
• Oversee the Quality Assurance (QA) program for multiple laboratory sites, providing guidance and support to ensure consistency and compliance.
• Monitor laboratory compliance with reference methods, Standard Operating Procedures (SOPs), agency-specific requirements, and applicable regulations.
• Generate and submit comprehensive monthly QA reports for each assigned site.
• Analyze quality trends, track revised reports, and proactively identify opportunities for improvement.
• Identify and investigate systemic issues within laboratory operations.
• Conduct root cause analyses in response to audit findings, client complaints, training needs, data recall events, and other quality-related incidents.
• Recommend and implement effective corrective and preventive actions (CAPAs) to address ongoing or recurring nonconformances.
• Conduct and respond to external audits by clients and regulatory agencies.
• Perform internal system audits across departments; write audit reports, and review and approve corrective action responses.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other…