Quality Assurance Supervisor

Darigold is seeking a motivated Quality Assurance Supervisor to join the team at our Portland plant. As a member of the Portland team, the Quality Assurance Supervisor will be a partner in the Operations Division and is responsible for the daily supervision of the plant quality and food safety programs.

Darigold is the fifth largest dairy cooperative in the United States based on milk volume, and one of the largest privately held organizations headquartered in the state of Washington. Since 1918, our producers have taken pride in producing dairy products with unsurpassed quality. Today we are one of the nation’s largest agricultural cooperatives, producing over 8.5 billion pounds of milk every year.

Through innovative technology and our efficient, flexible production capabilities, we deliver value-added products and customer-driven solutions. Darigold is now known throughout the world for bringing fresh, wholesome dairy products and ingredients from the Northwest to people all around the globe.

• Perform timely records review, monitor compliance with specifications, methods and procedures, GMP, HACCP and food safety programs
• Direct internal audit program to verify compliance to regulatory and internal requirements. Track and report results and identify trends. Drive completion of corrective actions resulting from the internal audit program
• Responsible for the overall corrective action/preventive action program. Tracks and follows up on open action items and reports completion
• Provide technical support in the implementation of Appendix N program including training and correction of deficiencies
• Conduct routine plant inspection to verify compliance to regulatory requirements from milk receiving to shipping of finished products
• Environmental monitoring and sanitation monitoring by conducting and directing the associated programs. Gives regular updates to management on the state of open environmental sites and makes appropriate recommendations to management
• Train and review of methodologies, SOP’s, performance and techniques of hourly employees
• Report monthly scheduled training completion to plant management
• Timely metal detection document review to validate the efficacy of procedures
• Monitor CIP systems and documentation to ensure proper cleaning. Validate records and compliance with established parameters
• Responsible for investigating and following up on any reported food safety or quality concerns
• Track, trend and report key quality measures
• Maintain plant Quality and Food Safety Scorecard
• Maintain plant Kosher, Organic, and Validus programs
• Timely customer complaint investigation, resolution and reporting
• Third party audit preparation, review and response
• Special projects as needed
• Trouble-shooting plant quality issues
• Product development and equipment commissioning activities

• Excellent written and verbal communication skills
• Strong leadership skills
• Excellent organizational skills
• Proficient in the use of MS Word, Excel and Power Point
• Ability to deal effectively with all plant employees
• Good technical understanding of manufactured dairy products
• Ability to troubleshoot quality issues in a manufacturing environment
• BS in Food Science, Biology, Microbiology, or Chemistry
• 2-5 years of experience in the food industry preferred

We understand that as an employee, benefits that support you and your family in and out of work are important. We’re proud to offer eligible positions a competitive total rewards package that includes:

• 401k with competitive employer matching
• Employer paid life & disability coverage
• Paid time off and paid holidays
• 8 weeks paid parental leave
• Education assistance
• Employee assistance program

Achieving our…