Retail Sales Leader

Lead Guide – Retail Sales Leader

Bonobos is seeking a Lead Guide, otherwise known as a Retail Sales Leader, in our Guideshop.

A Lead Guide is our version of a retail sales leader who is customer‑obsessed, fit‑focused, incentive‑driven, and a sales powerhouse. Our Lead Guides use their product knowledge to deliver an exceptional customer experience in a unique retail setting.

• Deliver an exceptional customer experience and maximize personal sales results
• Coach Guides during scheduled shifts to provide an exceptional customer experience
• Execute closing and opening Guideshop duties as assigned
• Act as the leader and take on management responsibilities when the Guideshop Manager is not available
• Support expense budget, payroll control and procedural compliance for Guideshop

• Have 2‑5 years of retail or sales experience in a leadership capacity or relevant experience
• Consistently achieve personal and overall store sales goals
• Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
• Knowledge of men’s fashion, fabrics, styles and fit

• Know or want to learn as much as possible about men’s fashion, fabrics, styles and fit
• Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued
• Are enthusiastic about coaching and mentoring a team and inspired to lead by example
• Create and ensure a cohesive work environment that inspires engagement
• Self‑motivated and confident in your ability to network and generate leads
• Strong time management, organizational skills and skilled at written and verbal communication

PHOENIX offers a range of benefits to help protect full‑time associate’s health and long‑term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

Full‑time and part‑time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. Applicants must be currently authorized to work full‑time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H‑1B or TN status) for this position.