Retail Display Installer- Technology

Field Service Representative – Merchandising

Location:

Market – SS – OR – Portland
• Job Type: Regular

• Hourly pay $18.00 per hour
• Next‑day pay on‑demand with Daily Pay
• Eligible for medical, dental, vision benefits
• $30 per month in technology reimbursement
• Paid time off
• Paid mileage and drive time
• Flexible scheduling
• Variety of job tasks
• Career pathing and growth opportunities

• Participate and occasionally lead activities within shared services in local, area, and division‑wide markets, ensuring accurate tracking and execution of all work functions across markets.
• Maintain consistent communication with field services management and field representatives, responding within 24 hours of contact.
• Complete an average of 30 hours of field work per week over a 12‑month period.
• Keep availability updated and accurate, and fully complete all assigned jobs on or before scheduled end dates.
• Lead, install, and build displays, end caps, and fixtures, and maintain displays according to planograms and client requests.
• Perform break‑fix repairs to ensure displays and fixtures are fully functional.
• Lead early projects, overnight and early‑morning installations, and installations involving a team of two or more people, providing solution feedback.
• Manage virtual software teams and ensure successful execution of related tasks and timelines.
• Work independently and lead teams in a fast‑paced environment, completing training and certification programs.
• Track, manage, record, and communicate activity via designated systems and workflows.
• Be available for weekend, holiday, and early‑morning assignments as needed.
• Schedule and plan hours and locations, accepting and scheduling assigned jobs within 48 hours of receipt.
• Provide daily communication, direction, training, and guidance to the team, ensuring job knowledge and role clarity.
• Contribute to team success by assisting members and ensuring weekly and monthly job timelines are met.
• Follow up on timelines for accurate timecard submission, reporting anomalies with needed corrections.
• Implement shared services initiatives effectively, aligning with organizational goals and timelines.
• Build and maintain strong relationships within the shared services team, local and regional markets, clients, and stakeholders.
• Travel to all assigned locations within the market and region as required for projects and programs.
• Support local market and regional teams in executing all projects assigned to the shared services division.
• Demonstrate professionalism, effective communication, and leadership while representing the company.
• Foster a positive work environment and maintain respectful communication with all team members.
• Work across all aspects of the company through cross‑functional processes to ensure alignment and operational success.
• Ensure customer and client satisfaction is met and continually improved according to shared service field KPIs.
• Identify opportunities to address and correct behaviors, remain open to feedback, and provide solutions and process improvements.

• Must be 18 years or older and authorized to work in the United States.
• Flexible availability Monday through Friday, with weekend, holiday, early‑morning, and late‑night availability as needed; maintain a minimum of 30 hours of field work per month over 12 months.
• Physical abilities: climb a ladder up to 10 feet, lift and carry up to 60 lbs, kneel, walk, crouch, bend, handle/grasp, and reach overhead.
• Ability to adapt to ever‑changing tasks and work environments.
• Effective communication via phone, text, and email, responding promptly (typically within 24 hours).
• High school diploma or equivalent; prior retail or merchandising experience is beneficial.
• Preferred: installation and merchandising experience; proficiency with hand and power tools; ability to follow planograms and directives.
• Must own an Android or Apple mobile device for photo and data uploads; navigate communication platforms independently.
• Reliable transportation, valid driver’s license, and proof of insurance; willingness to travel up to 60% of the year; ability to work overnight, early‑morning, and holiday hours.
• Superior leadership skills, professional communication, presentation skills, sound judgment, problem‑solving ability, and excellent time‑management and reporting skills.
• Ability to lead a team, foster a result‑driven environment, identify challenges, and communicate solutions and process improvements.

EEO Statement: 2020 Companies is committed to creating a diverse and inclusive organization and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.