Receptionist, Retail

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for a Receptionist to join our Plattteam in Portland, OR!

In accordance with Oregon law, please remove dates of attendance or graduation from your resume prior to submitting your application.

The Receptionist is responsible for greeting and welcoming visitors in a professional and courteous manner. Manages incoming calls, directs them to the appropriate departments or personnel, and handles general inquiries. Ensures the reception area is tidy and presentable, and may assist with administrative tasks such as data entry, filing, and managing office supplies. Provides excellent customer service and supports the smooth operation of the front desk.

• Answer incoming calls promptly, professionally, and courteously during business hours
• Accurately take and relay phone messages
• File, organize, and retrieve documents, records, and reports as needed
• Greet and assist visitors in a friendly and professional manner
• Monitor and maintain office supply inventory
• Keep the reception area, front desk, windows, shelves, and tables clean, organized, and presentable when not assisting customers
• May be required to preform Counter or Warehouse duties as needed
• Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.

The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

• 1+ years of customer service or administrative experience preferred
• High School or GED
  - Preferred

• Ability to use good voice tone and to articulate clearly on the phone
• Ability to listen effectively to caller and visitor requests
• Customer service oriented
• Ability to meet deadlines
• Organizational skills, including follow up skills and attention to detail
• General understanding of Microsoft Office and the Web with ability to quickly learn internal digital platforms
• Ability to work overtime as needed
  
  Excellent attendance record required

• Sit:
  Must be able to remain in a stationary position
  - Constantly – at least 51%
• Walk:
  Must be able to move about inside/outside office or work location
  - Frequently – 21% to 50%
• Use hands to finger, handle, or feel:
  Operates a computer and other office machinery
  - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl:
  Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet
  - Occasionally – up to 20%
• Climb or balance:
  Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment
  - Occasionally – up to 20%
• Talk, hear, taste, smell:
  Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions
  - Constantly – at least 51%

• Up to 10 pounds
  - Constantly – at least 51%
• Up to 25 pounds
  - Occasionally – up to 20%

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold
  -…