Lead Budtender - SW Clay
Listed on 2026-09-27
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Retail
Retail Associate/ Customer Service, Operations Management, Retail & Store Manager, Retail Support
Broadway Cannabis Market, where our motto is Premium Without the Price, is a recreational and medicinal cannabis dispensary chain across the greater Portland area. We are seeking a qualified applicant for a Lead Budtender/Keyholder position at our SW Clay location.
The Lead Budtender/Keyholder is responsible for ensuring all opening/closing procedures are executed completely, leading daily floor operations, and directly supporting customers and staff.
Responsibilities and Duties:The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Core Budtender Duties:- Greet customers, verify age/legal , and advise on suitable cannabis products based on customer needs, preferences, budgets, and strain effects.
- Educate customers on safe cannabis use and stay updated on new products, consumption methods, and industry trends.
- Process customer payments using the Point of Sale (POS) system.
- Correctly weigh, package, and label cannabis products in strict accordance with OLCC regulations.
- Ensure the dispensary floor and check-in area remain clean, organized, and well-stocked with cannabis and non-cannabis products.
- Process, fulfill, and close online and delivery orders.
- Monitor procedure updates and maintain daily communication on Slack.
- Complete opening/closing checklists and securely manage keys for the front door, cage, and product cabinets.
- Assign POS drawers to staff, ensure register assignment compliance, balance bank change, track change count logs, and execute end-of-shift cash/tip drops.
- Oversee customer returns, de-escalate difficult customer situations, and answer complex product questions.
- Manage break and lunch schedules for Bud tenders and supervise staff in the absence of the Assistant or General Manager.
- Monitor stock levels continuously, enforce "End of Jar" and "New Strain on Floor" protocols, and communicate inventory needs to the Inventory Department.
- Must be 21 years of age or older (required)
- Must have a valid Oregon Marijuana Worker Permit (required)
- High school diploma or GED;
- General knowledge of cannabis;
- Knowledge of OLCC sales limits;
- Customer service skills;
- Ability to work quickly and accurately;
- The ability to stand for long periods of time;
- The ability to lift up to 25 lbs.;
- The ability to adapt to changing circumstances without notice;
- Must be able to understand and comply with safety regulations;
- Must be able to effectively communicate in English, both verbally and written;
- $18.00/hr. + shared tips;
- Employees have access to Zay Zoon as a benefit for early wage access.
- Employer-sponsored benefits (medical, dental and vision);
- Optional retirement plan (Roth IRA);
- Employee Discount (40% off Fire Dept Cannabis and Feel Goods products, 27.5% off all other products);
- Paid time off.
We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full Time
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