Sales Operations Manager

About This Opportunity

We are seeking a Sales Operations Manager to lead and elevate Cascade's Sales Operations team. This is a high-impact leadership role at the center of our revenue engine—responsible for driving the performance, quality, and strategic direction of a function that spans proposal development, CRM management, customer data, and the systems that power Cascade's business development efforts.

The Sales Operations Manager leads a team of seven, owns the end-to-end proposal process, and partners closely with the Sr. VP of Sales and VP of Business Development to align team output with company growth objectives. This leader brings stability and a forward‑leaning orientation—championing technology adoption, AI‑assisted tools, and process innovation to keep Cascade ahead of the curve.

• Lead the Sales Operations team—setting performance expectations, managing proposal workload and capacity, and developing direct reports through regular coaching, feedback, and annual Development Plans.
• Serve as the primary conduit between Sales Operations and Marketing, Product, Finance, Legal, and Operations—ensuring alignment and channeling customer insights back to internal teams.
• Own the end-to-end proposal process: design, documentation, quality standards, stakeholder coordination, and continuous improvement—making it a measurable competitive advantage for Cascade.
• Drive CRM strategy and adoption (Pipedrive), ensuring sales tools are well‑utilized, reliable, and actively evolving to support the team.
• Contribute to improving proposal win rates, pipeline velocity, and conversion efficiency through process, tools, and team capability.
• Champion technology adoption, including AI‑assisted tools—identifying opportunities to integrate emerging technology into workflows and build team capability in new systems.
• Manage team workload, prioritization, and capacity planning to ensure high‑quality, on‑time delivery of proposals and internal projects.

Applicants should have:

• Bachelor's degree or higher.
• 7+ years of experience in Sales Operations, Revenue Operations, or a closely related field.
• 5+ years of people management experience, including direct supervision of a team of three or more.
• Demonstrated experience with CRM strategy and technology adoption in a sales or business development environment.
• Strong people leadership skills—proven ability to develop direct reports, retain talent, and hold a team accountable to quality and deadline standards.
• Forward‑leaning, technology‑fluent orientation with genuine enthusiasm for AI and emerging tools; experience evaluating and embedding new technology into team workflows.
• Expertise in proposal or sales operations process design, documentation, and continuous improvement—ability to identify inefficiencies and build scalable systems.
• Exceptional communication and stakeholder management skills; able to represent Sales Operations credibly across all levels of the organization.
• Experience in energy, environmental, or professional services industries preferred but not required.

The full salary range for this full‑time, exempt/non‑exempt position in Portland, OR is $92,400 (min) to $138,600 (max). Benefits include health, dental, and vision coverage; flexible spending and health savings account options; life insurance; short‑ and long‑term disability coverage; paid parental leave; 401(k) with guaranteed 3% employer contribution; and an Employee Stock Ownership Plan (ESOP). Additional benefits include annual cash performance bonuses, paid vacation and sick time, and an inclusive flexible holiday policy.

A $500 contribution is provided that can be applied to an HSA, FSA, or Lifestyle Spending Account.

• Please submit a current resume and a letter of interest describing why the role resonates with you and how your experience makes you a great fit.
• We do not accept phone calls or outside recruiters or agencies.
• We do not sponsor work authorization in the U.S., including OPT.

Cascade is an Equal Opportunity Employer; employment decisions are made without regard to race, color, religion and religious practices, sex (including pregnancy, gender expression, and sexual orientation), national origin, age, physical or mental disability, genetic information, or family, marital, or veteran status. To request a reasonable accommodation during the application and interviewing process, please contact the Cascade recruiter. Cascade Energy uses the federal E‑Verify system to determine eligibility for work in the United States and conducts post‑job offer, pre‑employment drug screening.