TRAVEL - Destination Specialist - Latin America

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Portland, OR, US

30+ days ago Requisition

Salary Range: $55,000.00 To $64,000.00 Annually

POSITION TITLE:

Destination Specialist

DEPARTMENT:

Product

REPORTS TO:

Product Director

CLASSIFICATION:

WAGE:

$55,000 - $64,000

DIRECT REPORTS:

None;
Non-Supervisory Position

WORK LOCATION:

REMOTE WORKER?

No

About Avanti Destinations

Avanti Destinations is a leading travel company specializing in fully customizable international travel. Working exclusively with travel advisors, we design tailored experiences across Europe, Asia, Central & South America, and the South Pacific. Our focus is on hand‑picked, locally owned accommodations and unique travel experiences, supported by innovative technology and expert consultants.

Position Overview

The Destination Specialist – is responsible for selling customized international vacations across multiple regions, including Asia, Central & South America, and the South Pacific. This is a sales‑driven role handling highly qualified inbound leads from travel advisors nationwide.

Destination Specialists design and execute bespoke itineraries, acting as the primary point of contact from initial quote through booking completion and traveler return. This role directly impacts sales performance, customer satisfaction, and overall company growth.

Key Responsibilities

• Design customized, multi‑component itineraries for travel advisors
• Build and price itineraries using proprietary systems, while offering creative solutions beyond standard product offerings when appropriate
• Own the advisor relationship from quote to post‑travel completion
• Communicate clearly and professionally via phone and email, including proactive follow‑ups
• Drive revenue through upselling and cross‑selling value‑added services and experiences
• Create and manage small group bookings, maintaining profitability between FIT and group pricing
• Collaborate with Destination Product Managers to share market trends, competitor insights, and product opportunities
• Support marketing initiatives to increase advisor awareness of assigned regions
• Represent Avanti as a sales and brand ambassador, including participation in educational travel programs

This Full‑Time position is eligible for participation in a comprehensive company benefits & perks program.

Avanti offers low‑cost medical and dental coverage, paid‑time off, paid holidays, reduced cost Tri‑Met passes (benefit eligibility begins at the beginning of the month following 60 days of employment).

• Advanced knowledge of one or more international regions (Asia, Central & South America, South Pacific preferred)
• Proven success meeting or exceeding sales goals
• Strong customer service mindset with excellent relationship‑building skills
• Clear, confident verbal and written communication skills
• Professional phone presence and positive, team‑oriented attitude
• Strong organizational, multitasking, and problem‑solving abilities
• Comfortable working in a fast‑paced, performance‑driven environment
• Proficient in Microsoft Office and related business systems
• Call center or travel industry experience preferred
• Passion for international travel and geography

• Have high school diploma or GED equivalent
• Must be available for travel for 2 – 4 weeks of the year to relevant destinations to build up product knowledge.
• Must have a valid passport to allow travel outside of the USA.

• Accurate and complete information about Company products and services is provided to customers.
• Good working relationships and coordination exist with customers, staff, and management. Supervisor is informed of activities.
• The Company's professional reputation as a leader in the travel industry is conveyed and maintained.

• FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
• TALKING: Especially where one must frequently convey…