Mechanical Parts Counter Sales Tonkin Parts Center

Overview

Have you worked in the retail auto parts world at O'Reilly, Auto Zone, Napa, or Carquest? Looking to move beyond retail store hours and gain a better work-life balance? Tonkin Parts Center offers a rare opportunity for a seasoned Mechanical Parts Counter Sales Associate to join our team—no nights, no weekends, no walk-in customers, and work in a professional office setting.

At Tonkin Parts Center, we specialize in providing OEM parts to mechanical repair shops across the Pacific Northwest. Our 150,000 sq ft warehouse stocks over $19 million in inventory from top manufacturers like Toyota, GM, Ford, Honda, Nissan, Subaru, and more. We’re seeking a motivated,
customer-focused professional to handle inbound sales calls, assist with parts lookups, and build long-term relationships with our shop customers. You’ll be part of a team that values accuracy, urgency, and exceptional customer service.

• Competitive pay with room for growth
• Work with a knowledgeable and supportive team
• Modern facility with a huge inventory and strong supplier relationships
• Be part of a respected, long-established organization in the Pacific Northwest
• Have the opportunity to learn 15+ manufacturers parts systems
• Learn to use electronic parts ordering software like Repair link, CCC, OPS Trax, OEC
  - Collision Link, and Parts Trader

• Assist Wholesale Customers:
  Provide friendly, professional, and efficient service to wholesale clients, helping them select the required parts or accessories.
• Locate or order parts as needed, ensuring timely fulfillment of customer orders.
• Prepare and process invoices for parts to be delivered to wholesale customers.
• Collaborate with the Parts Department to ensure timely delivery of orders and manage inventory levels.
• Special Orders:
  Process special order parts requests and follow up on back-ordered items.
• Develop and maintain strong relationships with existing wholesale customers to foster loyalty and repeat business.
• Develop a deep understanding of automotive parts and their applications, staying updated with the latest industry trends and product developments.
• Provide technical assistance and guidance to customers in selecting the right parts, identifying upselling opportunities to increase revenue.

Pay:
Up to a 6‑month training wage of $3,800.00 to $4,200.00 (DOE) per month while you learn! Then you will move to a Base Salary + Commission pay plan that has an opportunity for double or more.

• Monday – Friday, specific hours depending on the route
• Day Shifts (Varied Schedule options)
• Free Tri Met Hop Passes
• Employer‑subsidized Medical and Dental insurance, with comprehensive coverage options
• Company‑Paid Life Insurance, Employee Assistance Plan, and text‑based Telehealth
• A variety of voluntary benefit options, including Short and Long‑Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

• Prior experience:
  Experience in auto parts retail or similar settings is preferred.
• Customer Service
  
  Skills:
  
  Strong verbal and written communication abilities to assist customers effectively.
• Organizational
  
  Skills:
  
  Ability to manage multiple tasks and maintain an organized workspace.
• Technical Proficiency:
  Familiarity with Microsoft Outlook and any inventory management software.
• Attention to Detail:
  Accuracy in processing orders.
• Team
  
  Collaboration:
  
  Ability to work effectively as part of a team.
• Mentally Challenging:
  This job will challenge your skills and give you an opportunity to grow professionally.
• High School Diploma or Equivalent:
  Minimum educational requirement; further certifications are advantageous.
• Adaptability and Willingness to Learn
• Must be 18 years or older & have a clean driving record with a valid driver’s license, able to pass a criminal background check.

If you're looking for a role that offers variety, flexibility, and a supportive team environment, we’d love to hear from you!