Sales Associate, Part-Time - Brewery Blocks

Work Schedule / Location

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work a flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

We are a mission‑based company that values sustainability and excellent customer experience. The Sales Associate will execute all efforts required to achieve individual sales goals and support the store experience.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in‑store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer‑first mindset to build long‑term loyal client relationships.
• Act as a brand ambassador, embodying brand values, engaging customers and sharing the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to loss prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share deep knowledge about our products with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously improve our product and merchandising.
• Help ensure that the store environment is inspiring and our products are easily accessible.
• Understand our core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast‑paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with the self‑motivation for work and career.

Hourly range: $16 – $25 per hour, depending on relevant experience, skills, qualifications, and internal compensation equity.

Compensation decisions may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth.

• Employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to support travel.
• Competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG‑aligned funds.
• Opportunities to collaborate with global team members in LA, NYC, and London.
• Access to fertility care support through Carrot and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• Contributions to community efforts on a yearly basis.
• Clothing discount, culture events (including annual s week and Volunteer Time Off), and other meaningful perks.

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.