Product Sales Specialist

Service Area: Portland, OR and Vancouver, WA

Product Specialist / Sales Representative

Location: Portland, Oregon

Service Area: Portland, OR and Vancouver, WA

Company: Zen Windows

Zen Windows is looking for a personable, motivated Product Specialist to join our growing sales team. This position is ideal for someone who enjoys connecting with people, solving problems, and helping customers feel confident in their purchasing decisions.

As a Product Specialist, you will guide customers through the window and door selection process—from the initial conversation to the final sale. You will work with both warm and cold leads, conduct in-home and virtual consultations, prepare accurate bids, and build lasting relationships with our customers.

Previous sales experience is not required. We can teach you our products, systems, and sales process. What matters most is that you are hardworking, comfortable talking with people, eager to learn, and committed to delivering an excellent customer experience.

• Connect with warm and cold leads and turn qualified opportunities into sales
• Conduct professional in-home and virtual consultations
• Learn about each customer’s needs, goals, style, and budget
• Educate customers about Zen Windows’ window and door options
• Prepare clear, accurate, and timely bid sheets and estimates
• Follow up consistently with prospective and existing customers
• Maintain organized records of leads, consultations, bids, and sales activity
• Build and maintain genuine, positive customer relationships
• Generate additional leads through networking, referrals, outreach, and basic marketing activities when needed
• Collaborate with the owner, administrative team, and other sales professionals
• Represent Zen Windows with professionalism, honesty, and enthusiasm throughout Portland and Vancouver

• Strong communication and interpersonal skills
• A natural ability to connect with people and build trust
• A positive attitude and strong work ethic
• Self-motivation and a willingness to take initiative
• Comfort speaking with customers in person, over the phone, and virtually
• Strong organization, time-management, and follow-up skills
• Willingness to learn detailed product information
• Ability to listen carefully and recommend solutions based on customer needs
• Basic marketing knowledge or an interest in learning how to generate leads
• Ability to work independently while contributing to a collaborative team
• Reliable transportation and willingness to travel throughout the Portland and Vancouver service areas

Sales experience is welcome but not required. Experience in customer service, marketing, hospitality, retail, home improvement, or another people-focused role may be helpful.

We are willing to train the right person on our products, processes, and approach. We’re primarily looking for someone who is good with people, willing to work hard, and excited to grow with the company.

You will work directly with owner Mike Bender, along with Zen Windows’ administrative team and other sales staff. You’ll receive the support and product training needed to become a trusted resource for our customers.

Zen Windows provides a straightforward, customer-focused approach to purchasing replacement windows and doors. Our goal is to make the experience easy, comfortable, and pressure-free while providing exceptional service from the first conversation through project completion.