Retail Account Manager

We are actively hiring a Retail Account Manager to join our growing team in Portland, Oregon. This is a professional, customer-facing opportunity within the telecommunications and entertainment industry, focused on helping customers discover the best TV, phone, internet, and in-home entertainment solutions for their lifestyle.

This position is ideal for individuals with experience or interest in retail sales, customer service, hospitality, account management, marketing, or client relations who are looking to build a long-term career in sales and business development.

As a Retail Account Manager, you will work directly with customers inside a retail environment, providing personalized recommendations, explaining service packages, assisting with enrollments, and creating a strong overall customer experience.
We are looking for motivated professionals who enjoy working with people, thrive in fast-paced environments, and are excited by performance-based growth opportunities.

• Engage with customers in a retail setting to discuss TV, internet, mobile, and entertainment service options
• Build strong customer relationships through professional communication and consultative sales techniques
• Educate customers on bundled entertainment and connectivity solutions based on their household needs
• Support new customer enrollments, account updates, and service upgrades
• Maintain product knowledge on current promotions, streaming services, entertainment technology, and telecommunications offerings
• Collaborate with team members and leadership to achieve individual and store performance goals
• Deliver a positive, high-quality customer experience throughout every interaction
• Represent client brands professionally while maintaining a customer-first mindset

• Previous experience in retail sales, customer service, hospitality, marketing, or account management is preferred but not required
• Strong interpersonal and communication skills
• Professional attitude with the ability to work in a team-oriented environment
• Goal-oriented mindset and comfort working in a performance-driven setting
• Ability to multitask and adapt in a fast-paced retail environment
• High school diploma or equivalent required
• Bachelor’s degree in business, communications, marketing, or related field is a plus

• Competitive compensation package with base pay plus performance incentives
• Expected annual earnings of $55,000–$70,000
• Paid training and ongoing professional development
• Advancement opportunities into leadership, management, recruiting, and client-facing roles
• Weekly pay structure
• Supportive, team-oriented company culture
• Hands-on mentorship and career growth opportunities
• Opportunity to gain experience in telecommunications, entertainment services, retail sales, and customer acquisition