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Customer Renewal & Expansion Specialist
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-08-14
Listing for:
Cengage Group
Full Time
position Listed on 2026-08-14
Job specializations:
-
Sales
Customer Success Management
Job Description & How to Apply Below
Cengage Group in Portland, OR is seeking a Subscription Renewal Specialist to drive renewals, minimize churn, and identify expansion opportunities across the product portfolio. You will manage a renewal pipeline in CRM, maintain thorough notes, and coordinate with sales and internal teams to ensure timely renewals.
The role emphasizes proactive engagement, prioritization by value and risk, and a focus on customer happiness and revenue growth within the Southeast/Northeast & Inside Accounts
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