Client Advisor

Summary

Deliver the Tiffany Experience by acting as a brand ambassador and creating memorable, elevated moments for every client. Build and deepen client relationships through proactive clienteling to drive repeat business and consistently meet or exceed store commercial targets.

• Provide attentive, personalized service using the Tiffany touch during every client interaction and appointment.
• Develop and maintain client relationships to grow outreach business and drive lifetime value.
• Consistently achieve or exceed monthly, quarterly, and annual sales targets.
• Capture and maintain accurate client data and leverage client feedback and NPS insights to elevate experiences.
• Convert clients through discovery and styling, promoting key product pillars and repeat sales.
• Support hospitality and store amenities to create unique in-store experiences.

• Experience in retail, luxury retail, or client-facing hospitality roles with a proven track record of commercial results.
• Ability to connect with clients, build trust, and cultivate long-term relationships.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base and deliver consistent brand-aligned service.
• Proficiency with point-of-sale systems, client tracking tools, and Microsoft Outlook/email.
• Authorization to work in the United States.