Sales and Experience Manager

Job Summary

The Rev'd Sales and Experience Manager is responsible for leading the athlete experience, front desk oversight, performance reporting, and local growth initiatives. This role blends hands-on in-studio leadership with operational execution and revenue-driving outreach.

The Sales and Experience Manager serves as the operational anchor of the studio maintaining athlete experience standards, supporting front desk performance, driving membership and package sales, and executing consistent reporting to ownership.

This role includes structured front desk coverage, membership growth, and proactive business development responsibilities.

• Coverage for 3-4 studio shifts per week.
• 20 hours/week to start, with opportunity to grow

• Prepare weekly studio performance reports including utilization, revenue breakdown, and membership growth.

• Lead by example during desk shifts and elevate conversion conversations.
• Maintain consistent athlete communication and retention focus.

• Maintain oversight of front desk scheduling efficiency.
• Handle and maintain studio communications with athletes (email + phone).
• Support supply ordering and equipment maintenance scheduling.
• Ensure studio cleanliness and operational readiness.
• Oversee scheduling, vendor coordination, reporting preparation, and sales performance review.
• Process payroll.
• Keep teams up to date with communication on studio operations, events, and growth metrics. Hold and facilitate team meetings when necessary (quarterly).
• 1 full day per week of in-person local business outreach.
• 1-2 outside pop-up events per month.

• Strong operational leadership experience
• Comfort with revenue tracking
• Sales-oriented mindset with athlete-first approach
• Highly organized and detail-oriented
• Willingness to work early mornings and evenings
• Passion for fitness and the Rev'd Fitness brand

• Net recurring membership growth
• Monthly package sales volume
• Session utilization rate
• Athlete retention and satisfaction

Direct deposit required. Signed W2 and payroll documentation required prior to start.

Commission on membership sales: 5% on standard memberships, 8% on unlimited tiers ($149, $229, $269)

Compensation reviewed at 6 months and 1 year