Trade Up Sales Consultant

Job Details

Job Location:

SOP - Portland, OR 97214

Position Type:
Full Time

Subaru of Portland, a dealership part of the O'Brien Auto Group, is looking for full-time Trade-Up Sales Consultants who are seeking opportunities to advance. We are looking for candidates who have a desire to grow with the company and are committed to working their shifts.

Subaru of Portland has very high standards for our employees, and we want to make sure that our customers have an excellent experience while at our dealership. We are looking for candidates who have a desire to grow with the company and are committed to working their shifts. If you are a top sales consultant with a proven track record in automotive sales, or just beginning your career, we have a place for you!

This position is paid 100% commission of personal production and unit counts or state Min Wage, whichever is greater. The percentages start at 25% and go up to 50% based off production.
* Must be flexible and available all days of the week with minimum scheduling conflicts.

• Bonuses
• Vacation – based on hire date and paid based on position
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

The automobile sales consultant will be directly responsible for selling new and/or used vehicles at dealership gross and volume standards. This position includes three broad areas of activity: personal work habits, prospecting and selling.

• Being prompt for work and appointments is essential.
• Keep neat and clean appearance at all times (the first impression is very important).
• Maintain an assigned CRM database on a daily basis. Make sure to log at least three new prospects and ten phone calls made per day into the CRM database.
• Make sure that if customers are not walking in the door that proper efforts are made toward the promoting of prospects through the service department, cold calls, and referrals, etc.
• Be prepared at the beginning of each shift to have the previous days results discussed and have the current days goals available.
• Sales consultants are responsible for getting payoffs on all auto transactions.
• Keep the attitude: positive, honest, hard-working, self assured with team spirit, and the feeling, It better be right or well make it right.
• Follow all sales department procedures for demonstration and price negotiation.
• Answer phone with a sincere, prompt approach: always giving our name when answering. All calls to the sales department are considered important and proper messages should be delivered to the correct people ASAP. Establish a rapport up front and get the name and number of the customer when discussing new or used car purchases.
• All sales consultants are required to be in the conference room at the beginning of each shift for training (8:30AM or 1:00PM).
• Produce knowledge of Washington States requirements as to legal documentation of all deliveries, including out-of-state deliveries.
• No sales consultant is allowed to qualify on first impression. Every sales consultant must greet every customer as though they were a millionaire; make them feel important, even though at first glance that may not seem warranted.
• Be certain any promises made to a customer are not concealed from management. If promises are made, be sure to write them down.
• A COMPLETE SALE is paid a commission. Complete sales consist of:
  Paperwork done swiftly, accurately and neatly; all moneys received from a customer; car licensed to customer; car is delivered.
• Split sales-50/50 splits are determined by the sales staff. Each member of our staff is picked because we believe them to be honest, intelligent, and fair in their thinking. We expect each to work as a member of our team and these sales are handled fairly by each sales consultant.
• Commissions will be paid on future orders when cars are delivered provided sales consultant is still employed by the company. If sales consultant quits or is terminated before delivery, these sales belong to the company.
• Follow through the delivery of a customers car from clean-up, servicing, proper documentation, and test drive before licensing and delivery.
• Keep car showroom and new car display area clean and neat with new cars properly aligned by model, color, etc. It is the sales departments job to keep the inventory and area pleasing for the customers to see.
• Notify management of any flaws in inventory, both in…