Inside Sales Representative

Compensation:
Base salary range $55,000 to $68,000, plus monthly commission.

Salary range is based on knowledge, skills and experience.

• Maintain the customer relations and you guarantee our customers an excellent daily service.
• Primary point of contact for the customers in your region.
• Process requests by preparing and delivering quotes and technical documents.
• Assist the sales team in boosting sales and performance.
• Responsibility can include setting up appointments or following up with customers after their first interaction with a salesperson.
• Meet customers via virtual way (Teams) or visit them at their premises.
• Listen to the customer’s needs and propose and implement improvements to support the further development.
• Call customers when additional information is required to process the request.
• Follow up on customers (propose solutions in case of problems (warranty, delivery...).
• Receive telephone calls from customers and answer promptly.
  
  Work together with customer service to assist customers in the best way possible.
• Making approx. 20 calls per week to potential customers to generate new opportunities.
• Handle administrative matters (following up mailboxes, updating customer data, creating new customers)
• Assist your colleagues where necessary.
• Strive to maximize customer satisfaction and take actions to promote customer satisfaction.
• Follow up on quotations and keep the CRM up to date by updating item master data, creating new items and customers.

Compensation:
Base salary range $55,000 to $68,000, plus monthly commission.

Salary range is based on knowledge, skills and experience.

• Maintain the customer relations and you guarantee our customers an excellent daily service.
• Primary point of contact for the customers in your region.
• Process requests by preparing and delivering quotes and technical documents.
• Assist the sales team in boosting sales and performance.
• Responsibility can include setting up appointments or following up with customers after their first interaction with a salesperson.
• Meet customers via virtual way (Teams) or visit them at their premises.
• Listen to the customer’s needs and propose and implement improvements to support the further development.
• Call customers when additional information is required to process the request.
• Follow up on customers (propose solutions in case of problems (warranty, delivery...).
• Receive telephone calls from customers and answer promptly.
  
  Work together with customer service to assist customers in the best way possible.
• Making approx. 20 calls per week to potential customers to generate new opportunities.
• Handle administrative matters (following up mailboxes, updating customer data, creating new customers)
• Assist your colleagues where necessary.
• Strive to maximize customer satisfaction and take actions to promote customer satisfaction.
• Follow up on quotations and keep the CRM up to date by updating item master data, creating new items and customers.

• Seeking an enthusiastic and result-driven professional with ideally a background in internal sales and/or business development and/or customer support:.
• Bachelor degree and/or 2 to 5 years’ experience in a similar function.
• Bachelor’s degree (4-year) in business or technical field or equivalent combination of education and work experience.
• Excellent knowledge of the Microsoft Office apps (Outlook, Word, Excel, PowerPoint), experience with ERP systems is an advantage.
• Have an pro-active attitude and are customer oriented.
• Willingness to take on a variety of tasks, some are clearly defined in advance, as needed.
• Thinking along on daily improvements of working methods to…