National Strategic Sales Account Manager

Company: Herz Precision Parts

Reports To: Mark Herz / General Manager

Company: Herz Precision Parts

Location: Wood Village, Oregon [Hybrid]

Employment Type: Full-time

Reports To: Mark Herz / General Manager

Herz Precision Parts (HPP) is a U.S.

-based manufacturer of high-quality, custom-fabricated metal and plastic products serving a diverse range of industries. We specialize in precision CNC machining and assembly for the semiconductor industry, supporting customers with everything from prototypes and short production runs to high-volume, high-value manufacturing.

Our comprehensive in-house capabilities include fabrication, welding, finishing, inspection, assembly, and packaging. HPP is known for its quality, responsiveness, and superior just-in-time turnaround, making us a dependable manufacturing partner for customers with demanding technical requirements and production schedules.

As we continue to grow, we are looking for a relationship-driven National Strategic Sales Account Manager who can strengthen our existing customer partnerships, identify additional opportunities, generate additional revenue, open additional market verticals and help us deliver an exceptional customer experience.

The National Strategic Sales Account Manager will manage and grow a focused group of current key customer accounts as well as expanding into new industry verticals. This is primarily a relationship-management, optimization and account-development position rather than a high-volume cold-calling role.

The successful candidate will build strong relationships with customer contacts, maintain regular communication, understand upcoming needs, coordinate opportunities internally, and help generate additional business from both existing and prospective accounts.

This person will serve as an important link between customers and Herz Precision Parts’ leadership, estimating, engineering, and operations teams. The role requires someone who is comfortable discussing manufacturing requirements, following opportunities through the sales process, and ensuring customers receive timely and accurate communication.

• Manage relationships with a focused portfolio of key customers and serve as a primary commercial point of contact.
• Develop a strong understanding of each customer’s business, purchasing process, manufacturing requirements, and future needs.
• Maintain regular contact with existing customers to strengthen relationships and identify new projects, programs, and opportunities.
• Grow revenue within assigned accounts by identifying additional products, capabilities, or services that Herz Precision Parts can provide.
• Develop relationships with additional decision-makers, buyers, engineers, and operational contacts within customer organizations.
• Coordinate with leadership and internal teams to evaluate requests for quotes, new programs, customer requirements, and potential opportunities.
• Follow up consistently on quotes, proposals, open opportunities, and customer inquiries.
• Help ensure that customer questions and requests are addressed promptly and accurately.
• Monitor customer satisfaction and proactively identify potential service, quality, delivery, or communication concerns.
• Assist with resolving customer issues by coordinating with the appropriate internal team members.
• Maintain accurate records of customer contacts, opportunities, follow-up activities, and account developments.
• Prepare account plans and provide regular updates regarding customer activity, sales opportunities, risks, and expected demand.
• Identify and pursue new strategic accounts that align with Herz Precision Parts’ capabilities and growth objectives.
• Represent…