Destination Specialist, Sales

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Portland, OR, US

Avanti Destinations is an industry leading Travel Company with expertise in customizable travel to Europe, Central & South America, Asia, and the South Pacific including air, rail, cars, hotels, sightseeing, transfers, and other experiential travel options. We specialize in providing hand-picked, locally owned hotels in large and small cities, as well as hard-tofind options for experienced travelers at the best value.

Avanti is rapidly growing; breaking barriers and using innovative technologies to make sure travel advisors continue to book vacations through our travel consultants.

The primary duty of a Destination Specialist for Central and South America is to sell customized vacations to Central and South America. In this sales position, highly qualified leads from our network of travel advisors located throughout the United States are directed to our inbound call center.

As a Destination Specialist you will be responsible for designing and executing bespoke travel itineraries to your specialist destinations. You will leverage your expertise and knowledge of specific destinations to create unforgettable experiences and increase sales and conversion rates within these countries. Your role will have a direct impact on the success of the department and company goals.

Our competitive work environment requires Destination Specialists to be able to listen to the customer’s request, position products, and close sales.

• Designing customized itineraries for Travel Advisors.
• Using the company’s propriety software to build and price itineraries but also given independence to provide itinerary options that may be outside of the normal company product portfolio and processes.
• Be responsible for the relationship with the Travel Advisor from the beginning of the quote process through the end of the booking process, taking full ownership of the booking through to the travelers return.
• Communicating via phone calls and emails, sending follow‑up communications on active bookings by email, and providing exceptional external and internal customer service.
• Drive sales by identifying opportunities to upsell and cross‑sell additional services or experiences that enhance the
• Responsible for creating small group bookings and managing profitability by understanding pricing fluctuations between group product and FIT product.
• Expected to independently work with Destination Product Managers, sharing market trends, competitor offerings to determine product solutions based upon technical knowledge and customer interactions.
• When required assist in developing relationships with the marketing team to Travel Advisors to raise awareness of the specialist destinations.
• Representing the company as an ambassador for sales to the regions internally and externally while on educational destination trips.

This Full-Time position is eligible for participation in a comprehensive company benefits & perks program. Avanti offers low-cost medical and dental coverage, paid-time off, paid holidays, reduced cost Tri‑Met passes (benefit eligibility begins at the beginning of the month following 60 days of employment).

• Advanced knowledge of Central and South America.
• Proven history of successfully meeting sales goals in a retail or other sales environment
• Experience and passion for delivering exceptional internal and external quality customer service
• Skilled ‘relationship builder’; enthusiasm for making a difference in the…